fix problems on Shuttle Delivery [iphone]

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—— Run into issues on Shuttle Delivery? Get help pending when official support gets back to you!

Shuttle Delivery
Info:
company: Shuttle Co Ltd
: https://www.shuttledelivery.co.kr/en/faq
Chat with our AI-based Shuttle Delivery Support
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Support issue

Poor customer service

Fix: Utilize the in-app support feature to submit your concerns or issues. Be clear and concise in your communication to help expedite the resolu... ⇲

Communication issues with delivery staff

Fix: Use the in-app messaging feature to communicate directly with the delivery staff, providing clear instructions or information about your loc... ⇲

Slow response times in live chat

Fix: Try to initiate the live chat during off-peak hours when support staff may be more available, which could lead to quicker responses. OR I... ⇲
 
Payments issue

Difficulties with refunds

Fix: Familiarize yourself with the refund policy outlined in the app. Ensure you follow the correct procedure for requesting a refund, which may... ⇲

High delivery fees

Fix: Look for promotional codes or discounts that may be available within the app or through email newsletters. These can help reduce delivery co... ⇲

Limited payment options

Fix: Check the app settings to see if you can add or link additional payment methods, such as credit cards or digital wallets, to increase your o... ⇲

No compensation for canceled orders

Fix: Review the app's cancellation policy to understand your rights and any potential recourse you may have in case of a cancellation. OR If y... ⇲
 
UI issue

Shuttle Delivery design needs improvement

Fix: Provide feedback through the app's feedback feature, detailing specific areas where you feel improvements are needed. This can help the deve... ⇲
 
Bugs issue

Frequent app issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. You can check for updates in the App Store. OR... ⇲
 
Customization issue

Lack of restaurant hours information

Fix: Before placing an order, check the restaurant's website or social media pages for their hours of operation, as this information may not be u... ⇲

Limited food descriptions

Fix: If the descriptions are insufficient, consider looking up the restaurant's menu on their official website for more detailed information abou... ⇲

Language barrier for non-Korean speakers

Fix: Use translation apps to help navigate the app and understand menu items. You can also set your phone's language settings to a preferred lang... ⇲
 
Search issue

Inability to sort by price or distance

Fix: Use the search function to manually filter restaurants based on your preferences, such as typing in specific cuisines or keywords that may h... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Bad experience
6.0%

Neutral
1.8%

~ from our NLP analysis of 1,926 combined software ratings.

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배달의민족

 Private Data Shuttle Delivery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics