fix problems on Distacart [iphone]

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—— Run into issues on Distacart? Get help pending when official support gets back to you!

Distacart
Info:
company: Dista
: https://www.distacart.com/pages/contact
: www.distacart.com
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UI issue

Complicated navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the main sections like Home, Categories, and Account to understand where... ⇲

Blank product detail pages

Fix: Check your internet connection. A weak connection can cause pages to load improperly. Try switching to a different network or resetting your... ⇲

Lack of clarity in product images

Fix: Zoom in on product images if the app allows it. This can sometimes provide a clearer view of the details. OR Look for user reviews or pho... ⇲
 
Payments issue

Poor refund information

Fix: Look for a dedicated refund or return policy section in the app. This is often found in the Help or FAQ section. Read through it to understa... ⇲
 
Loading issue

404 error during loading

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching networks if possible. OR... ⇲
 
Slow issue

Deadly slow performance

Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe a... ⇲
 
Bugs issue

Coupon codes not working

Fix: Double-check the coupon code for any typos or expiration dates. Ensure that the code is applicable to the items in your cart. OR Try appl... ⇲

Cart does not retain items

Fix: Ensure you are logged into your account when adding items to your cart. If you are not logged in, items may not be saved after you leave the... ⇲

Duplicate products received

Fix: When placing an order, double-check your cart before finalizing the purchase to ensure you are not accidentally ordering duplicates. OR I... ⇲

Unprofessional packing

Fix: If you receive poorly packed items, document the packaging and contents with photos and report it through the app’s support feature for feed... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available in-app support features, such as live chat or FAQs, to get immediate assistance. OR Check for community forums or u... ⇲
 
Pricing issue

High prices compared to local stores

Fix: Look for ongoing promotions or sales within the app that may not be advertised widely. Check the app regularly for discounts. OR Consider... ⇲
 
Compatibility issue

Inconsistent app and website experience

Fix: Try using the app for a while to get accustomed to its layout and features, as it may differ from the website. Familiarity can improve your... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
6.7%

Neutral
3.1%

~ from our NLP analysis of 163 combined software ratings.

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 Private Data Distacart collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics