fix problems on RMControl [iphone]

—— Run into issues on RMControl? Get help pending when official support gets back to you!

RMControl

Info:

company: Qingdao Richriver Electrics Co.,Ltd

: http://www.richmat.com

: www.richmat.com

Chat with our AI-based RMControl Support

🛠️ Common RMControl Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No help or guidance in the app

Fix: Check the app's official website or user forums for guides and FAQs. Many users share their experiences and solutions that can help you navi... ⇲

Names and photos not displayed on remote control

Fix: Ensure that the app has the necessary permissions to access your device's storage and contacts. Go to Settings > Privacy > Photos and Contac... ⇲

Settings issue

RMControl defaults to Chinese language

Fix: Change the language settings in the app. Look for a settings or preferences menu within RMControl where you can select your preferred langua... ⇲

Inconsistent language settings

Fix: Manually set the language in the app if available. Look for a language option in the settings menu of RMControl. OR Reset the language se... ⇲

Inability to configure adjustable base

Fix: Refer to the user manual of the adjustable base for specific instructions on how to connect it with RMControl. Sometimes, specific steps are... ⇲

Bugs issue

Scan function does not work

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try scanning again in the app. OR Res... ⇲

RMControl fails to recognize devices

Fix: Ensure that the devices you are trying to connect are powered on and in pairing mode. Refer to the device's manual for instructions on how t... ⇲

RMControl does not function as intended

Fix: Uninstall and reinstall the app to reset its settings and data. This can often resolve functionality issues. OR Check for compatibility i... ⇲

Unreliable performance

Fix: Close other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer models) an... ⇲

Crashes issue

RMControl crashes upon selection

Fix: Update the app to the latest version. Go to the App Store, search for RMControl, and check if an update is available. Install it if so. OR... ⇲

Frequent crashes

Fix: Check for any available updates for both the app and your iPhone's operating system. Keeping both updated can resolve many stability issues.... ⇲

Updates issue

Missing functionality after updates

Fix: Check the app's update notes in the App Store to see if any features were removed or changed. This can provide insight into what to expect.... ⇲

Loss of control features after updates

Fix: Check the app's update notes for any changes to features. Sometimes, features are moved or renamed in updates. OR If a feature is missing... ⇲

Poor support and updates

Fix: Join user forums or social media groups dedicated to RMControl. Engaging with other users can provide tips and shared experiences that may h... ⇲

Network issue

Bluetooth connection issues

Fix: Forget the Bluetooth device in your iPhone settings. Go to Settings > Bluetooth, tap the 'i' icon next to the device, and select 'Forget Thi... ⇲

UI issue