fix problems on Zoho CRM [iphone]

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Zoho CRM - Sales & Marketing
Info:
company: Zoho Corporation
: http://www.zoho.com/support.html
: www.zoho.com
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Search issue

Search function is nonfunctional

Fix: 1. Restart the app to see if the search function starts working again. 2. Check for any updates for the app in the App Store and install the... ⇲
 
UI issue

Zoho CRM resets to home screen

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. 2. Update the app to th... ⇲

UI elements not designed for small screens

Fix: 1. Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or display settings. 2.... ⇲

Navigation cumbersome on iPad

Fix: 1. Familiarize yourself with the app's layout and features. Consider watching tutorial videos available on Zoho's website. 2. Use the search... ⇲

Reports tab not easily accessible

Fix: 1. Familiarize yourself with the app layout and where the Reports tab is located. 2. Use the search function to quickly find the Reports tab... ⇲
 
Syncing issue

No instant sync with desktop version

Fix: 1. Ensure that you are logged into the same Zoho account on both devices. 2. Check your internet connection on both devices to ensure they a... ⇲
 
Crashes issue

Zoho CRM crashes constantly

Fix: 1. Update the app to the latest version from the App Store. 2. Restart your iPhone to clear any temporary issues. OR 1. Uninstall and rei... ⇲
 
Settings issue

Cannot mark scheduled calls as complete

Fix: 1. Check if you have the latest version of the app installed. 2. Try logging out and logging back into the app to refresh your session. OR... ⇲
 
Audio issue

Voice memo feature not saving automatically

Fix: 1. Ensure that the app has permission to access your microphone. Go to Settings > Privacy > Microphone and enable access for Zoho CRM. 2. Ch... ⇲
 
Messages issue

Error messages when sending emails

Fix: 1. Check your email settings in Zoho CRM to ensure they are configured correctly. 2. Ensure that your internet connection is stable when sen... ⇲
 
Permissions issue

Location services required for app use

Fix: 1. Enable location services for the app by going to Settings > Privacy > Location Services and turning it on for Zoho CRM. 2. If you do not... ⇲
 
Compatibility issue

Zoho CRM does not support split-screen mode

Fix: 1. Use the app in full-screen mode and switch between apps using the app switcher. 2. Check if there are any updates for the app that may ad... ⇲

Mobile app lacks robust support for large data sets

Fix: 1. Try breaking down large data sets into smaller segments for easier management. 2. Use the web version of Zoho CRM for handling larger dat... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are running the latest version of the app. 2. Check your internet connection on each device to ensure stability. OR... ⇲
 
Bugs issue

Features not working as described

Fix: 1. Ensure you are using the latest version of the app. Go to the App Store and check for updates. 2. Review the app's user guide or help sec... ⇲
 
Customization issue

Limited customization options for tags

Fix: 1. Explore the settings within the app to see if there are any hidden customization options for tags. 2. Use the web version of Zoho CRM, wh... ⇲
 
Support issue

Long wait times for customer support

Fix: 1. Utilize the app's help section or FAQ for immediate assistance with common issues. 2. Check online forums or community support for soluti... ⇲
 
Updates issue

Frequent bugs after updates

Fix: 1. Clear the app cache after an update to resolve any temporary bugs. 2. Restart your iPhone to refresh the app's functionality. OR 1. If... ⇲
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 what users are saying
Good experience
85.4%

Bad experience
10.7%

Neutral
3.9%

~ from our NLP analysis of 2,536 combined software ratings.

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 Private Data Zoho CRM collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Standard Edition - Monthly: $19.99 Get access to standard features for 30 days
  2. Professional Edition - Monthly: $34.99 Access to professional features for 30 days
  3. Enterprise Edition - Monthly: $49.99 Get access to enterprise features for 30 days
  4. Standard Edition - Yearly: $169.99 Get access to standard features for 1 year
  5. Professional Edition - Yearly: $279.99 Access to professional features for 1 year.
  6. Enterprise Edition - Yearly: $479.99 Get access to enterprise features for 1 year.