fix problems on AmFirst Digital Banking [iphone]

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—— Run into issues on AmFirst Digital Banking? Get help pending when official support gets back to you!

AmFirst Digital Banking
Info:
company: America’s First Federal Credit Union
: https://www.amfirst.org/contact-us/
: www.amfirst.org
Chat with our AI-based AmFirst Digital Banking Support
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Slow issue

AmFirst Digital Banking lags and transfers fail

Fix: Check your device's storage. If your iPhone is low on storage, it can cause apps to lag. Go to Settings > General > iPhone Storage to see if... ⇲

Bill pay takes longer

Fix: Check if there are any scheduled maintenance notifications from AmFirst that might be affecting bill pay processing times. If not, ensure th... ⇲
 
Settings issue

Inability to disable card in app

Fix: Check if the option to disable your card is available in the app settings. Go to the 'Card Management' section, and look for options related... ⇲
 
Updates issue

Loss of features from previous version

Fix: Review the update notes in the App Store to see if the features you are missing have been replaced or moved to a different section of the ap... ⇲

AmFirst Digital Banking becomes less reliable with updates

Fix: If you notice that the app becomes less reliable after an update, try clearing the app's cache or reinstalling it to reset any corrupted dat... ⇲
 
Account issue

Issues with transferring to other accounts

Fix: Ensure that you have entered the correct account details for the transfer. Double-check the account number and routing number. If you are tr... ⇲

Inability to access account information

Fix: Check your internet connection to ensure it is stable. If you are connected to Wi-Fi, try switching to cellular data or vice versa. If the... ⇲

System busy prevents account access

Fix: If you encounter a 'system busy' message, try accessing the app during off-peak hours when server traffic may be lower. If the issue persi... ⇲
 
Bugs issue

Remember my device function is bugged

Fix: Try logging out of the app and then logging back in. This can sometimes reset the 'Remember my device' feature. If that does not work, che... ⇲

Deposits rejected despite clear images

Fix: Ensure that you are following the app's guidelines for mobile deposits. Check that the check is properly endorsed and that you are capturing... ⇲
 
UI issue

Mobile deposit history not visible

Fix: Check if there is a filter applied in the deposit history section of the app. Sometimes, filters can hide certain transactions. Look for any... ⇲

Transactions difficult to distinguish

Fix: Check if there are any settings in the app that allow you to customize the display of transactions. Look for options to change the view or s... ⇲

Fine type is hard to read

Fix: Check if there are any accessibility settings in the app that allow you to increase text size or change the font. Go to Settings > Accessibi... ⇲
 
Crashes issue

AmFirst Digital Banking crashes after Face ID

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update to check for any available updates. If the ap... ⇲
 
Compatibility issue

AmFirst Digital Banking not compatible with older iPads

Fix: Check the app's requirements in the App Store to see if your iPad meets the minimum specifications. If your iPad is not compatible, consider... ⇲
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 what users are saying
Good experience
98.1%

Neutral
1.3%

Bad experience
0.6%

~ from our NLP analysis of 38,820 combined software ratings.

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 Private Data AmFirst Digital Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics