fix problems on Athletic.APP [iphone]

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—— Run into issues on Athletic.APP? Get help pending when official support gets back to you!

Athletic.APP
Info:
company: Deker Net LLC
: https://www.athletic.net/support/ios
: www.athletic.net
Chat with our AI-based Athletic.APP Support
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Compatibility issue

limited functionality compared to website

Fix: Familiarize yourself with the app's features by exploring the menus and settings. Sometimes, features are just organized differently than on... ⇲
 
UI issue

cannot view meet details in app

Fix: Try logging out of the app and then logging back in. This can sometimes refresh the data and allow you to access meet details. To log out, g... ⇲

feed only shows personal times

Fix: Look for any filters or settings in the app that may limit the feed to personal times only. Adjust these settings to include team or event t... ⇲

no athlete results displayed

Fix: Check if you are logged into the correct account that has access to athlete results. If you have multiple accounts, try logging out and logg... ⇲

birthdate selector hidden

Fix: Try rotating your device to landscape mode. Sometimes, UI elements can be hidden in portrait mode due to screen size limitations. OR Chec... ⇲

user unfriendly interface

Fix: Take some time to explore the app's menus and settings. Familiarizing yourself with the layout can help improve your experience. OR Look... ⇲
 
Video issue

video posting issues

Fix: Ensure that you have a stable internet connection when trying to post videos. If the connection is weak, the upload may fail. Try switching... ⇲
 
Registration issue

cannot register athletes for meets

Fix: Make sure you have the necessary permissions to register athletes. If you are not an admin or coach, you may need to request access from som... ⇲
 
Updates issue

no live results tracking

Fix: Check if there are any settings within the app that need to be enabled for live results tracking. Look for options related to notifications... ⇲

no event updates

Fix: Check if you are following the events you want updates for. There may be an option to follow or subscribe to events within the app. OR As... ⇲
 
Notifications issue

no subscription notifications to Apple Watch

Fix: Ensure that your Apple Watch is properly paired with your iPhone and that notifications are enabled for the Athletic.APP on both devices. Go... ⇲
 
Bugs issue

Athletic.APP fails to record workouts

Fix: Check if the app has permission to access your location and health data. Go to your iPhone's Settings, find Athletic.APP, and ensure that lo... ⇲
 
Freezing issue

Athletic.APP gets stuck saving runs

Fix: Ensure you have enough storage space on your iPhone. If your device is low on storage, it may struggle to save data. Go to Settings > Genera... ⇲
 
Account issue

cannot access team schedules

Fix: Check if you are logged into the correct account that has access to the team schedules. If you have multiple accounts, try logging out and l... ⇲
 
Ads issue

excessive ads

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can often provide a better user experience. O... ⇲
 
Security issue

insecure login issues

Fix: Ensure that you are using a strong, unique password for your account. If you suspect your account may be compromised, change your password i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.9%

Bad experience
27.9%

Neutral
5.2%

~ from our NLP analysis of 172 combined software ratings.

 Switch to these Alternatives:
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sportsYou

 Private Data Athletic.APP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Athletic+ Monthly: $9.99 Get access to all Athletic+ content.
  2. Athletic+ Yearly: $95.00 Get access to all Athletic+ content.
  3. AthleticTV Yearly: $49.99 Access thousands of online training videos.