fix problems on BISSELL Connect [iphone]

​

—— Run into issues on BISSELL Connect? Get help pending when official support gets back to you!

BISSELL Connect
Info:
company: BISSELL Homecare, Inc.
: https://www.bissell.com/support
: www.bissell.com
Chat with our AI-based BISSELL Connect Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Slow to connect to vacuum

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it’s turned on. The app uses Bluetooth to connect to the vacuum ini... ⇲
 
Login issue

Requires frequent logins

Fix: 1. Enable 'Remember Me' option: When logging in, check if there’s an option to stay logged in or remember your credentials. 2. Update the a... ⇲

Logs off unexpectedly

Fix: 1. Check for app updates: Go to the App Store and see if there’s an update available for the BISSELL Connect app. Updates often fix bugs tha... ⇲
 
Accessibility issue

Inaccessible to screen readers

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. This will help you navigate the app using voice commands. 2... ⇲
 
Battery issue

Lacks battery charge information

Fix: 1. Check vacuum battery status: If the app does not show battery information, check the vacuum itself for battery indicators. 2. Restart th... ⇲
 
UI issue

No map of robot's location

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as mapping features may be included in newer releases. 2. Restart th... ⇲

BISSELL Connect does not show cleaning progress

Fix: 1. Refresh the app: Close and reopen the app to see if the cleaning progress updates. 2. Check for updates: Ensure the app is updated to th... ⇲

BISSELL Connect interface is confusing

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Look for tutorials:... ⇲
 
Settings issue

Cannot turn robot on/off via app

Fix: 1. Check app permissions: Go to Settings > Privacy > Bluetooth and ensure the BISSELL Connect app has permission to access Bluetooth. 2. Re... ⇲

Beeping cannot be disabled from app

Fix: 1. Check settings: Look for sound settings within the app to see if there’s an option to mute or disable beeping. 2. Restart the vacuum: So... ⇲

Cannot set zones or boundaries

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as zone setting features may be included in newer releases. 2. Res... ⇲

Cannot schedule night mode or fan speeds

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as scheduling features may be included in newer releases. 2. Use m... ⇲
 
Bugs issue

BISSELL Connect is buggy after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > BISSELL Connect and offload the app to clear temporary files. Reinstall if n... ⇲

Cleaning fluid runs out too quickly

Fix: 1. Check fluid usage settings: Ensure the app is set to the appropriate cleaning mode that uses fluid efficiently. 2. Use recommended clean... ⇲

Robot does not dock automatically

Fix: 1. Check docking station placement: Ensure the docking station is placed in an open area with no obstructions. 2. Restart the vacuum: Somet... ⇲
 
Support issue

Difficult to troubleshoot issues

Fix: 1. Use the app’s help section: Check if the app has a help or FAQ section that provides troubleshooting tips. 2. Document issues: Keep a lo... ⇲

BISSELL Connect lacks detailed cleaning mode guidance

Fix: 1. Explore the app: Look for a help or tutorial section within the app that may provide guidance on cleaning modes. 2. Refer to the user ma... ⇲
 
Notifications issue

BISSELL Connect does not notify when cleaning is finished

Fix: 1. Check notification settings: Go to Settings > Notifications > BISSELL Connect and ensure notifications are enabled. 2. Restart the app:... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.4%

Bad experience
2.4%

Neutral
2.2%

~ from our NLP analysis of 5,543 combined software ratings.

 Switch to these Alternatives:
Whirlpool
Whisker
SharkClean
SmartHQ
Maytag
4moms
Filtrete Smart
iHome Clean
U home by U-tec
Samsung Family Hub

 Private Data BISSELL Connect collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics