fix problems on MSNBC [iphone]

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MSNBC: Watch Live & Analysis
Info:
company: NBC News Digital, LLC
: https://help.nbc.com/hc/en-us
: www.msnbc.com
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Loading issue
long wait for episodes to be available

Fix: 1. Check the app's settings to see if there are options for notifications or updates regarding new episodes. 2. Regularly check the app at s... ⇲
 
Ads issue
repetitive commercials

Fix: 1. If the app allows, try to provide feedback on the ad experience through any available options in the app settings. 2. Consider using ad-b... ⇲
commercials cut off or truncated

Fix: 1. Ensure your app is updated to the latest version to benefit from any bug fixes related to ad playback. 2. Restart the app and try watchin... ⇲
poor ad targeting

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Clear your app cache and d... ⇲
high volume of ads

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Consider watching recorded... ⇲
no option to skip commercials

Fix: 1. If the app allows, provide feedback on the ad experience through any available options in the app settings. 2. Consider watching recorded... ⇲
 
Bugs issue
app does not remember playback position

Fix: 1. Check if there are any settings in the app related to playback or resume options and ensure they are enabled. 2. Try logging out and back... ⇲
 
Login issue
frequent sign-in requests

Fix: 1. Ensure that you are selecting the option to stay signed in when logging in. 2. Check your device settings to ensure that the app has perm... ⇲
 
Video issue
issues with video aspect ratio

Fix: 1. Check the app settings for any options related to video display or aspect ratio and adjust them accordingly. 2. Try rotating your device... ⇲
stream pauses or flips between play and pause

Fix: 1. Check your internet connection for stability. You can run a speed test using a free app or website. 2. Restart the app and your device to... ⇲
 
Crashes issue
crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache by goi... ⇲
 
Permissions issue
inability to watch without a TV provider

Fix: 1. Explore any free content available within the app that does not require a TV provider. 2. Consider subscribing to a streaming service tha... ⇲
location requests interrupt viewing

Fix: 1. Go to Settings > Privacy > Location Services and adjust the settings for the MSNBC app to 'While Using the App' to minimize interruptions... ⇲
 
Network issue
streaming quality inconsistent

Fix: 1. Check your internet connection speed and stability. You can run a speed test using a free app or website. 2. If the connection is weak, t... ⇲
 
Compatibility issue
app does not support picture-in-picture

Fix: 1. Check if your iPhone is updated to the latest iOS version, as picture-in-picture support may depend on the OS version. 2. Look for any se... ⇲
app does not function well on Apple TV

Fix: 1. Ensure that your Apple TV is updated to the latest software version by going to Settings > System > Software Updates. 2. Restart your App... ⇲
 
UI issue
navigation issues between live and past episodes

Fix: 1. Familiarize yourself with the app's layout and navigation options by exploring the menus and tabs. 2. Use the search function to quickly... ⇲
 
Installation issue
app requires frequent reinstallation

Fix: 1. Ensure your iPhone is updated to the latest iOS version to avoid compatibility issues. 2. Clear the app's cache by going to Settings > Ge... ⇲
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 what users are saying
Good experience
77.5%

Bad experience
17.3%

Neutral
5.2%

~ from our NLP analysis of 21,798 combined software ratings.

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