fix problems on [iphone]

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Mobile Link for Generators
Info:
company: Generac Power Systems, Inc.
: http://support.mobilelinkgen.com
: www.generac.com
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Bugs issue

Inaccurate time display in stats

Fix: Check the time settings on your iPhone. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. This will syn... ⇲
 
Battery issue

Battery status not real-time

Fix: Ensure that the app has the necessary permissions to access the generator's battery status. Go to Settings > Mobile Link and check if all pe... ⇲
 
Payments issue

Limited functionality without subscription

Fix: Explore the free features available in the app to maximize its use without a subscription. Familiarize yourself with the basic functionaliti... ⇲

No trial for paid version

Fix: Research online for reviews or user experiences with the paid version to determine if it meets your needs before purchasing. OR Consider... ⇲
 
UI issue

Poor user interface and navigation

Fix: Take time to familiarize yourself with the layout of the app. Spend a few minutes exploring each section to understand where features are lo... ⇲
 
Notifications issue

Notifications often duplicate

Fix: Check your notification settings in the app. Go to Settings within Mobile Link and adjust the notification preferences to reduce duplicates.... ⇲

Lack of push notifications

Fix: Check your notification settings in the app and on your iPhone. Go to Settings > Notifications > Mobile Link and ensure that Allow Notificat... ⇲
 
Slow issue

Slow data download after WiFi connection

Fix: Ensure that your Wi-Fi connection is stable and has a good signal. You can test this by using other apps or devices to see if they experienc... ⇲
 
Features issue

No remote start/stop capability

Fix: Check if your generator model supports remote start/stop functionality. Refer to the generator's manual for compatibility information. OR... ⇲

No maintenance tracking features

Fix: Use a separate app or a simple spreadsheet to manually track maintenance schedules and tasks for your generator until this feature is added.... ⇲

Limited information provided by app

Fix: Refer to the generator's user manual or the manufacturer's website for more detailed information that may not be included in the app. OR... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space and delete unnecessary... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: After an update, restart your iPhone to ensure that all new features and fixes are properly applied. This can help improve performance. OR... ⇲
 
Account issue

Difficulties in password recovery

Fix: Ensure you are using the correct email associated with your account. Check your spam folder for any recovery emails that may have been sent.... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for use... ⇲
 
Login issue

signs users out frequently

Fix: Ensure that you are using the latest version of the app, as updates may fix sign-in issues. Check for updates in the App Store. OR If the... ⇲
 
Customization issue

Inability to change exercise date without upgrade

Fix: Use the current exercise date as a reminder and manually track any changes you wish to make until the upgrade is available. OR Set a cale... ⇲
 
Compatibility issue

does not integrate well with new ISPs

Fix: Check your ISP settings and ensure that your network is configured correctly for the app. Refer to your ISP's support for specific settings.... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.6%

Neutral
1.3%

~ from our NLP analysis of 44,972 combined software ratings.

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