fix problems on Invoice2go [iphone]

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—— Run into issues on Invoice2go? Get help pending when official support gets back to you!

Invoice2go: Easy Invoice Maker
Info:
company: Invoice2go.com
: http://support.2go.com
: invoice.2go.com
Chat with our AI-based Invoice2go Support
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Bugs issue

Inconsistent invoice saving

Fix: Ensure that you are using the latest version of the app, as updates often fix bugs related to saving data. Check the app store for any avail... ⇲

Missing invoices and estimates

Fix: Check the app's archive or deleted items section to see if your missing invoices are stored there. Some apps have a feature that allows you... ⇲

Frequent bugs and errors

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the app store for updates regularly. OR If you enco... ⇲

Inability to track deleted invoices

Fix: Check if the app has an archive or history feature that allows you to view previously deleted invoices. Some apps keep a record of deleted i... ⇲
 
Glitches issue

Glitches after updates

Fix: If you experience glitches after an update, try restarting the app or your device. This can often resolve temporary issues caused by the upd... ⇲
 
Permissions issue

Automatic payment options turned on without consent

Fix: Review your account settings to see if there is an option to disable automatic payments. Make sure to save any changes you make. OR If yo... ⇲
 
Account issue

Account deactivation without notice

Fix: Regularly check your email for any notifications from the app regarding your account status. Ensure that your email address is up to date in... ⇲
 
Payments issue

Difficulties with payment processing

Fix: Ensure that your payment information is correctly entered in the app. Double-check your credit card details or payment method settings. OR... ⇲

Inability to turn off payment features without annual membership

Fix: Review the app's settings to see if there are any options to manage payment features. Sometimes, features can be toggled on or off within th... ⇲

Unclear pricing structure

Fix: Review the app's pricing page carefully to understand what each subscription tier includes. Take notes on the features you need to determine... ⇲

Payment delays

Fix: Check your payment processing settings to ensure that everything is set up correctly. Sometimes, delays can be caused by incorrect payment i... ⇲
 
Customization issue

Limited customization options

Fix: Explore the settings and templates available in the app to see if there are any customization options you may have overlooked. Sometimes, ad... ⇲
 
Search issue

Search function is ineffective

Fix: Try using specific keywords or filters when searching for invoices to improve your search results. Be as precise as possible with your searc... ⇲
 
Login issue

Login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Backup issue

Loss of previous invoice data

Fix: Regularly back up your invoices by exporting them to a different format (like PDF) or saving them to a cloud storage service to prevent data... ⇲
 
Support issue

Unresponsive support

Fix: Try reaching out to support through different channels, such as social media or community forums, where you might get a quicker response.... ⇲
 
UI issue

Complicated user interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate it more easily. OR... ⇲
 
Uploads issue

Inability to attach documents to invoices

Fix: Check the app's settings to see if there is an option to enable document attachments. Sometimes, this feature may be hidden in the settings... ⇲
 
Updates issue

Forced upgrades for basic features

Fix: Review the features included in your current subscription and determine if you can work around the limitations by using alternative methods... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.7%

Bad experience
2.2%

Neutral
1.2%

~ from our NLP analysis of 50,250 combined software ratings.

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 Private Data Invoice2go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Professional: $9.99 Advanced features to help you grow & save
  2. Standard: $9.99 Level up with more docs and premium features
  3. Starter: $5.99 All the must-have tools to help your business
  4. Professional: $9.99 Advanced features to help you grow & save
  5. Premium: $39.99 Unlimited capabilities for your businesses
  6. Starter: $5.99 All the must-have tools to help your business
  7. Starter Package - 12 month: $9.99 Ideal for new companies just getting started that need an easy to use invoicing system. Create unlimited document, clients & products. *Extra Invoicing *Custom Documents
  8. Standard: $11.99 Level up with more docs and premium features
  9. Unlimited: $39.99 Get unlimited everything & dedicated support
  10. Standard: $11.99 Level up with more docs and premium features