fix problems on Invoice Simple [iphone]

—— Run into issues on Invoice Simple? Get help pending when official support gets back to you!

Invoice Simple: Invoice Maker

Info:

company: Zenvoice Inc.

: https://help.invoicesimple.com

: www.invoicesimple.com

Chat with our AI-based Invoice Simple Support

🛠️ Common Invoice Simple Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Invoice Simple sends invoice and returns to the same invoice instead of home screen

Fix: After sending an invoice, manually navigate back to the home screen by tapping the home icon or the back button on your device. This is a te... ⇲

Reports group invoices by generation date instead of payment date

Fix: To manage your invoices more effectively, consider exporting your invoices to a spreadsheet application like Excel or Google Sheets. You can... ⇲

Customization issue

Logo cannot be removed from invoice

Fix: If you want to remove the logo, check the app settings under 'Invoice Settings' or 'Branding' to see if there is an option to change or remo... ⇲

Registration issue

No sign-up option leads to loss of access to invoices

Fix: To avoid losing access to your invoices, regularly back up your invoices by exporting them as PDF files or saving them to a cloud storage se... ⇲

Updates issue

Old users not receiving new features despite paying same price

Fix: Check for any available updates for the app in the App Store. Sometimes, features are included in updates that need to be manually installed... ⇲

New upgrade removed ability to record partial payments and notes

Fix: As a temporary solution, keep a separate record of partial payments and notes in a spreadsheet or note-taking app until the feature is resto... ⇲

Payments issue

High fees for online payment options

Fix: Evaluate alternative payment processors that may offer lower fees and integrate them with your invoicing process. Research options like PayP... ⇲

Partial payments cannot be recorded

Fix: As a workaround, create a new invoice for the remaining balance after a partial payment is made. This will help you keep track of what has b... ⇲

UI issue

Layout changes causing invoices to print on multiple pages

Fix: Before printing, check the print preview option to see how the invoice will appear. Adjust the layout settings in the app to ensure it fits... ⇲

Search issue

No search bar for invoices or contacts

Fix: To find specific invoices or contacts, manually scroll through your list or use the sorting options available in the app to organize them by... ⇲

No search function for paid or unpaid invoices

Fix: To manage your invoices, consider exporting them to a spreadsheet where you can filter by payment status. This will allow you to easily trac... ⇲

Bugs issue

Misspelled words not caught

Fix: To minimize spelling errors, consider drafting your invoices in a word processor with spell check enabled before copying the text into the a... ⇲

Client information erases when changing clients

Fix: Before changing clients, make sure to save any important client information in a separate note or document. This way, you can easily re-ente... ⇲

Account issue

Account email change not possible

Fix: If you need to change your account email, check the app settings for any options related to account management. If there is no option, consi... ⇲

Uploads issue

Time-consuming to upload multiple photos

Fix: To streamline the process, take all necessary photos in one session and upload them in bulk if the app allows it. Alternatively, consider us... ⇲

Glitches issue

Minor glitches with invoice visibility across devices

Fix: Ensure that you are logged into the same account on all devices and that the app is updated to the latest version. This can help synchronize... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Neutral

1.6%

Bad experience

0.8%

~ from our NLP analysis of 121,978 combined software ratings.

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Private Data Invoice Simple collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly subscription: $10.99 Unlimited access to mobile app capabilities
Monthly Standard Subscription: $15.49 Unlimited access to mobile app capabilities
Mobile subscription: $8.49 Subscribe for unlimited invoices, estimates
Plus Monthly: $13.49 Plus Tier Monthly Subscription
Monthly Subscription: $9.49 Subscribe for unlimited invoices and more
Essentials Monthly: $6.99 Essentials Tier Monthly Subscription
Premium Monthly: $19.99 Premium Tier Monthly Subscription
Monthly Side Business: $8.49 Subscribe for unlimited invoices
Monthly Business Sub: $9.49 Subscribe for unlimited invoices and more
Monthly subscription: $13.49 Unlimited access to mobile app capabilities