—— Run into issues on Bonchon Chicken USA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: When placing an order, look for a comments or notes section in the checkout process. If there is none, consider using the customer service n... ⇲
Fix: Double-check your order summary before finalizing the payment. Ensure that all items are correctly listed and that any applicable taxes or f... ⇲
Fix: Check if there is a 'tip' section during the checkout process. Sometimes, there may be a dropdown menu that allows you to adjust the tip per... ⇲
Fix: Ensure that your payment information is correctly entered in the app. Go to the payment settings and verify that your card details are accur... ⇲
Fix: If Apple Pay is not supported, consider using a different payment method that is accepted by the app. You can also check if there are any up... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Explore all the tabs and features to understand how to navigate more efficient... ⇲
Fix: Check if your location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that Bonchon Chicken has pe... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to delete any un... ⇲
Fix: After placing an order, check your email for a confirmation message. If you do not receive one, try refreshing the app or logging out and ba... ⇲
Fix: After placing your order, keep an eye on the app for any updates regarding pickup time. If you notice inconsistencies, consider calling the... ⇲
Fix: Try closing the app completely and reopening it. If the issue persists, check your internet connection to ensure you have a stable connectio... ⇲
Fix: Check the app for an order history or active orders section. If you find your order, see if there is a cancel option available. If not, cons... ⇲
Fix: Make sure that your app is updated to the latest version. Go to the App Store, search for Bonchon Chicken, and see if an update is available... ⇲
Fix: If you find that you need to try multiple times to place an order, ensure that your internet connection is stable. Consider switching from W... ⇲
Fix: If the signup process feels lengthy, try using a social media account to sign up if that option is available. This can often speed up the pr... ⇲
Fix: If you feel that the prices are too high, consider looking for any promotions or discounts that may be available in the app. Sometimes, rest... ⇲