fix problems on MagicStrip [iphone]

—— Run into issues on MagicStrip? Get help pending when official support gets back to you!

MagicStrip

Info:

company: 玲玉代

: http://www.jotus-tech.com

Chat with our AI-based MagicStrip Support

🛠️ Common MagicStrip Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MagicStrip crashes when playing music

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲

Difficulty connecting to lights

Fix: 1. Ensure that your lights are powered on and within Bluetooth range (typically within 30 feet). 2. Open the MagicStrip app and navigate to... ⇲

Permissions issue

Limited music options due to copyright

Fix: 1. Use a music streaming service that is compatible with the app, such as Spotify or Apple Music. Ensure that you have an active subscriptio... ⇲

Customization issue

Inability to preview custom colors

Fix: 1. Check if there is an update available for the MagicStrip app that may include this feature. Go to the App Store, search for MagicStrip, a... ⇲

No option to delete or edit custom colors

Fix: 1. Check the app settings or color management section to see if there is an option to manage saved colors. 2. If there is no direct option,... ⇲

Limited color options in custom mode

Fix: 1. Check if there are any updates available for the app that may expand color options. 2. Experiment with mixing colors to create new shades... ⇲

Installation issue

Remote required for initial setup

Fix: 1. Follow the instructions in the manual to use the remote for the initial setup. 2. Once the setup is complete, check if the app can contro... ⇲

Settings issue

No timer feature for lights

Fix: 1. Use a third-party app that supports smart home devices and has a timer feature. 2. Set reminders on your phone to manually turn the light... ⇲

Compatibility issue

Inconsistent performance with multiple strips

Fix: 1. Ensure that all strips are updated to the latest firmware. Check the app for any available updates for each strip. 2. Try to connect each... ⇲

Syncing issue

Music sync feature does not work as expected

Fix: 1. Ensure that the music sync feature is enabled in the app settings. 2. Check the volume level of the music; it should be loud enough for t... ⇲

Support issue

Instructions for setup are unclear

Fix: 1. Look for video tutorials on platforms like YouTube that demonstrate the setup process for MagicStrip. 2. Refer to the FAQ section of the... ⇲

Bugs issue

Adhesive does not hold well

Fix: 1. Clean the surface where you plan to attach the strip with rubbing alcohol to ensure it is free of dust and grease. 2. Use additional adhe... ⇲

Updates issue