fix problems on LED LAMP [iphone]

—— Run into issues on LED LAMP? Get help pending when official support gets back to you!

LED LAMP

Info:

company: Shenzhen Zhongji Technology Co., Ltd.

: https://www.jianshu.com/p/9db48c8b38d2

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🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently disconnects from lights

Fix: 1. Ensure that your iPhone's Bluetooth is turned on and functioning properly. Go to Settings > Bluetooth and toggle it off and on again. 2.... »»

Custom colors and settings are not saved

Fix: 1. After setting your desired colors and settings, look for a 'Save' or 'Apply' button within the app. Make sure to tap it before exiting th... »»

Crashes issue

App crashes or freezes often

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. 2.... »»

Network issue

Bluetooth connection issues

Fix: 1. Ensure that no other Bluetooth devices are interfering with the connection. Disconnect other devices temporarily to see if the issue reso... »»

App does not recognize all connected devices

Fix: 1. Ensure that all devices are powered on and within range of your iPhone. 2. Restart the app and try reconnecting the devices. OR 1. Ch... »»

Updates issue

Inconsistent performance after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect properly. 2. Check the app settings to see if any new options or... »»

Audio issue

Limited music control options

Fix: 1. Check the app settings for any music control options that may need to be enabled. 2. If the app supports integration with other music ap... »»

Settings issue

Difficulties with timer settings

Fix: 1. Ensure you are following the correct steps to set the timer. Refer to any available in-app guides or help sections. 2. Try setting the t... »»

Custom modes and features not functioning

Fix: 1. Ensure that you have the latest version of the app installed, as updates may fix bugs related to custom modes. 2. Check if there are any... »»

Group settings do not work as intended

Fix: 1. Ensure that all devices you want to group are compatible with the app and are connected properly. 2. Try creating the group again, ensur... »»

Support issue

No instructions available in English

Fix: 1. Look for any online user manuals or guides in English on the manufacturer's website or forums. 2. Use translation apps to translate any... »»

Permissions issue

App does not lock to specific devices

Fix: 1. Check the app settings for any device management options that may allow you to lock the app to specific devices. 2. Ensure that you are... »»

Installation issue

Requires frequent reinstallation

Fix: 1. Check for any available updates for the app that may address stability issues. 2. Clear the app's cache if the option is available in th... »»

UI issue

Color accuracy issues

Fix: 1. Adjust the color settings within the app to see if you can achieve a closer match to your desired color. 2. Ensure that the LED lamp is... »»

App interface lacks user-friendly design

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. Sometimes, features are hidden in submenus. 2. Look for any... »»

Customization issue

No shortcut options for quick access

Fix: 1. Check if the app allows you to create widgets for quick access on your iPhone's home screen. 2. Use Siri Shortcuts to create voice comma... »»