fix problems on Brainscape [iphone]

—— Run into issues on Brainscape? Get help pending when official support gets back to you!

Brainscape - Smart Flashcards

Info:

company: Brainscape

: http://brainscape.zendesk.com

: www.brainscape.com

Chat with our AI-based Brainscape Support

🛠️ Common Brainscape Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Brainscape crashes with spotty internet connection

Fix: To mitigate app crashes due to a poor internet connection, try switching to a more stable Wi-Fi network or using mobile data if available. A... ⇲

Some cards have cut off sentences

Fix: Check the formatting of the cards. If you have created the cards yourself, ensure that the text fits within the designated area. You can edi... ⇲

Support issue

Feedback from users is not considered

Fix: While direct feedback may not be addressed, you can utilize community forums or user groups related to Brainscape. Engaging with other users... ⇲

Messages issue

Error messages when accessing lessons

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for Brainscape, and check for updates. If an updat... ⇲

Customization issue

Limited editing options within the app

Fix: To work around limited editing options, consider using the web version of Brainscape for more comprehensive editing capabilities. You can cr... ⇲

Inability to edit confidence ratings easily

Fix: To manage confidence ratings, try using a consistent method for rating your confidence after each study session. This can help you keep trac... ⇲

Limited customization options for decks

Fix: To work around limited customization, focus on using tags and categories effectively to organize your decks. This can help you create a more... ⇲

Payments issue

Daily card limit for free users

Fix: To maximize your study time, plan your study sessions around the daily card limit. Focus on reviewing the most important cards first and sav... ⇲

Uploads issue

Difficulty importing cards from Excel and Word

Fix: To simplify the import process, ensure that your Excel or Word files are formatted correctly. Use a simple format with one question and one... ⇲

Network issue

Network errors cause loss of progress

Fix: To prevent loss of progress, regularly save your work. If the app has a save feature, use it frequently, especially before switching network... ⇲

Compatibility issue

Missing features from the website in the app

Fix: Familiarize yourself with the features available on the app and prioritize using those. If certain features are essential, consider accessin... ⇲

Audio issue

Lack of multimedia options on flashcards

Fix: To enhance your flashcards, consider using text-based descriptions that can convey the same information as multimedia. For example, use deta... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

2.9%

Neutral

2.1%

~ from our NLP analysis of 17,378 combined software ratings.

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Private Data Brainscape collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data

Cost of Subscriptions

Brainscape Pro: $19.99 A Brainscape Pro subscription will give you unlimited access to flashcards on the Brainscape Market. New cards are added every day, created by certified experts around the world. You’ll also gain access to several premium study and file-sharing features
Brainscape Pro: $95.99 A Brainscape Pro subscription will give you unlimited access to flashcards on the Brainscape Market. New cards are added every day, created by certified experts around the world. You’ll also gain access to several premium study and file-sharing features
Brainscape Pro: $59.99 A Brainscape Pro subscription will give you unlimited access to flashcards on the Brainscape Market. New cards are added every day, created by certified experts around the world. You’ll also gain access to several premium study and file-sharing features
Brainscape Pro Lifetime: $199.99 A Brainscape Pro subscription will give you unlimited access to flashcards on the Brainscape Market. New cards are added every day, created by certified experts around the world. You’ll also gain access to several premium study and file-sharing features