fix problems on AnkiApp Flashcards [iphone]

—— Run into issues on AnkiApp Flashcards? Get help pending when official support gets back to you!

AnkiApp Flashcards

Info:

company: AnkiApp Inc

: https://www.ankiapp.com/support/

: www.ankiapp.com

Chat with our AI-based AnkiApp Flashcards Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Offline feature rarely works

Fix: 1. Ensure that you have the latest version of AnkiApp installed. Go to the App Store, search for AnkiApp, and check for updates. 2. Before g... »»

Inadequate sorting and search features

Fix: 1. Use tags effectively to categorize your cards. Create a consistent tagging system that allows you to filter cards based on topics or subj... »»

Bugs issue

Bugs and server issues

Fix: 1. Clear the app's cache by going to Settings > AnkiApp > Clear Cache. This can help resolve minor bugs. 2. Restart the app after clearing t... »»

Tags are lost when creating new cards

Fix: 1. Before creating new cards, ensure that you are in the correct deck and that the tags are properly set. Double-check the tagging options b... »»

Random folder names for decks

Fix: 1. Rename your decks to something more meaningful by going into the deck settings and selecting 'Rename'. 2. Create a consistent naming conv... »»

Syncing issue

Syncing problems between platforms

Fix: 1. Ensure that you are logged into the same account on all devices. Check your account settings in the app to confirm this. 2. Manually trig... »»

Gameplay issue

Daily study limit for free version

Fix: 1. To maximize your study time, focus on the most important cards first. Prioritize your study sessions by selecting high-priority decks. 2.... »»

Audio issue

Audio feature adds sound to both sides of card

Fix: 1. Check the audio settings in the app to see if there is an option to control audio playback for each side of the card. Adjust these settin... »»

UI issue

Cannot delete sets easily

Fix: 1. To delete a set, navigate to the deck you want to delete, swipe left on the deck name, and select 'Delete'. 2. If this does not work, try... »»

Cannot freely flip between card sides

Fix: 1. Check the card settings to see if there is an option to enable flipping. Adjust these settings to allow for free flipping between sides.... »»

Menu misplacement in deck creation

Fix: 1. Take time to explore the deck creation menu thoroughly. Familiarize yourself with where each option is located. 2. If you find the menu c... »»

Overly intricate navigation after updates

Fix: 1. Spend some time exploring the new navigation layout to become familiar with it. Take notes on where key features are located. 2. Look for... »»

Updates issue

Confusing navigation after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app's menus and options. Take notes on where key features are located. 2. Check... »»

Recent updates broke card creation functionality

Fix: 1. Restart the app to see if this resolves the card creation issue. Sometimes, a simple restart can fix temporary glitches. 2. Check for any... »»

Search issue

Search function only works for first deck

Fix: 1. Ensure that you are using the correct search syntax. Familiarize yourself with how to search across multiple decks if the app supports it... »»

Features issue

No export option for cards

Fix: 1. As a workaround, take screenshots of your cards or copy the text manually to save your content externally. 2. Consider using a third-part... »»

Compatibility issue

PNG images no longer supported

Fix: 1. Convert your PNG images to a supported format such as JPEG or GIF using an image converter tool or app before uploading them to your card... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.8%

Bad experience

4.8%

Neutral

2.4%

~ from our NLP analysis of 17,324 combined software ratings.

Switch to these Alternatives:

Anki Pro: Study Flashcards

Anki Flashcard

AnkiMobile Flashcards

Anki Flashcards: Study Maker

Brainscape - Smart Flashcards

Amino Acid Quiz

Learn Japanese! - Kanji

RemNote - Notes & Flashcards

Aprovado

Kana - Hiragana and Katakana

Private Data AnkiApp Flashcards collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

AnkiApp Unlimited: 1-Year: $29.99 1-year access to cross-device sync and more
AnkiApp Unlimited: Lifetime: $69.99 Lifetime access to cross-device sync and more
AnkiApp Unlimited: $24.99 1-year access to cross-device sync and more