—— Run into issues on WallyPark Airport Parking? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find WallyPark, and select 'Offload App'. This will remove the app bu... ⇲
Fix: Log out of your account and log back in. This can refresh your session and may resolve issues with viewing reservations. Go to the app setti... ⇲
Fix: Explore all features of the app to see if there are any exclusive functionalities that the website does not offer, such as mobile-only disco... ⇲
Fix: Ensure that your phone's screen brightness is set to maximum when displaying the barcode. This can help the scanner read it more easily. O... ⇲
Fix: Check your payment settings in the app. Go to the payment section and ensure that your credit card information is correctly entered and save... ⇲
Fix: Log out of the app and log back in to refresh your reservation history. This can sometimes resolve display issues. OR If the history is s... ⇲
Fix: Familiarize yourself with the app layout by exploring each section. Sometimes, taking a moment to navigate can help you understand where eve... ⇲
Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPhones) an... ⇲
Fix: Double-check the information you are entering for any typos or incorrect formats. Ensure that all required fields are filled out correctly b... ⇲
Fix: Ensure that you have granted the app permission to access your calendar. Go to Settings > Privacy > Calendars and make sure WallyPark is ena... ⇲
Fix: Check if your iPhone is compatible with Apple Wallet. Ensure that you have the latest version of iOS installed, as older versions may have c... ⇲
Fix: Ensure that you are logged into your account when making a reservation. This is often required to save details. OR If saving fails, take... ⇲
Fix: Ensure you have a stable internet connection. If you are in an area with poor connectivity, try moving to a location with better service bef... ⇲
Fix: After an update, restart your iPhone to clear any temporary glitches that may have occurred during the update process. OR If the app cont... ⇲
Fix: Ensure that the barcode is well-lit and not damaged. If the scanner struggles, try adjusting the angle or distance of the barcode from the s... ⇲
Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing direct... ⇲
Fix: Plan your arrival at the shuttle pickup area ahead of time. If possible, call the shuttle service directly to inquire about wait times befor... ⇲
Fix: Check if there is a specific section in the app for corporate discounts. Sometimes, these options are hidden in the payment or reservation s... ⇲
Fix: Check if there is an option in the app settings to enable real-time tracking. Sometimes, this feature may need to be activated manually. O... ⇲