—— Run into issues on Design Lab・Logo・Graphics Maker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher and then reopen it. This can clear temporary glitches... ⇲
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away apps that are running i... ⇲
Fix: 1. Save frequently: Make it a habit to save your work often by tapping the save button after making significant changes. 2. Check app permis... ⇲
Fix: 1. Check for updates: Sometimes features are reintroduced in updates. Go to the App Store and check if there’s an update available for Desig... ⇲
Fix: 1. Review update notes: After each update, check the app’s update notes to understand what changes were made and how they might affect funct... ⇲
Fix: 1. Evaluate your usage: Determine if you are using enough features to justify the cost. If not, consider downgrading to a lower subscription... ⇲
Fix: 1. Check your Apple ID: Ensure you are logged into the correct Apple ID that made the original purchase. Go to Settings > [your name] > iTun... ⇲
Fix: 1. Review subscription settings: Go to Settings > [your name] > Subscriptions to see your current subscriptions and their renewal dates. 2.... ⇲
Fix: 1. Restart the app: Close and reopen the app to see if the glitches resolve themselves. 2. Clear cache: If the app has an option to clear ca... ⇲
Fix: 1. Check export settings: Before saving, ensure you are selecting the highest quality settings available in the export options. 2. Use diffe... ⇲
Fix: 1. Use the copy function: If available, use the app’s built-in copy function to duplicate projects instead of manually trying to recreate th... ⇲
Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Design Lab has permission to access your photos. 2. Restart the app: Clos... ⇲
Fix: 1. Check settings: Look in the app settings to see if there’s an option to enable landscape mode. 2. Rotate your device: Sometimes, simply r... ⇲
Fix: 1. Explore external resources: Look for free or paid stock video websites where you can download videos and import them into Design Lab. 2.... ⇲
Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on their website, as many common issues are addressed there.... ⇲