fix problems on Desygner [iphone]

​

—— Run into issues on Desygner? Get help pending when official support gets back to you!

Desygner: Design Any Graphic
Info:
company: Desygner Pty Ltd
: https://desygner.com/contact
: desygner.com
Chat with our AI-based Desygner Support
   Hello! How can I assist you?  

characters left:
 
Support issue

customer service unresponsive

Fix: OR ⇲
 
Customization issue

font selection system confusing

Fix: 1. Familiarize yourself with the font selection process by exploring the app's tutorial or help section, if available. 2. Try using the sea... ⇲
 
UI issue

toolbar obstructs design area

Fix: 1. Check if there is an option to hide or minimize the toolbar. Look for a small arrow or button that allows you to collapse the toolbar. 2... ⇲

Desygner feels awkward to use

Fix: 1. Spend some time exploring the app's interface and features to become more familiar with its layout. 2. Look for tutorials or guides with... ⇲

difficult to navigate

Fix: 1. Take time to explore the app's layout and familiarize yourself with its navigation. 2. Look for tutorials or help sections within the ap... ⇲
 
Loading issue

images from gallery not loading

Fix: 1. Ensure that the app has permission to access your photo gallery. Go to Settings > Privacy > Photos and check if Desygner is allowed acces... ⇲
 
Freezing issue

Desygner freezes on iOS devices

Fix: 1. Close any unnecessary apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and refresh the... ⇲
 
Syncing issue

designs not saving

Fix: 1. Ensure you have a stable internet connection, as designs may save to the cloud. 2. After making changes, manually save your design by ta... ⇲
 
Installation issue

Desygner requires frequent reinstallation

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause apps to malfunction. 2. Regularly clear the a... ⇲
 
Compatibility issue

features missing on iPhone

Fix: 1. Check the app's update notes in the App Store to see if certain features are only available on other platforms. 2. Explore the app thoro... ⇲

limited functionality on mobile

Fix: 1. Explore the app's settings to see if there are options to enable additional features. 2. Use the web version of Desygner on a browser fo... ⇲
 
Glitches issue

high-quality images become blurry

Fix: 1. Ensure that you are uploading high-resolution images. Check the image quality before uploading. 2. When exporting or saving your designs... ⇲
 
Bugs issue

Desygner is buggy

Fix: 1. Regularly update the app to the latest version to benefit from bug fixes and improvements. 2. Clear the app's cache by deleting and rein... ⇲
 
Slow issue

slow loading times

Fix: 1. Check your internet connection and switch to a stronger Wi-Fi network if possible. 2. Close any background apps that may be using bandwi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.1%

Bad experience
7.6%

Neutral
3.4%

~ from our NLP analysis of 950 combined software ratings.

 Switch to these Alternatives:
Logo, Invitation, Icon Maker
Design Lab・Logo・Graphics Maker
Poster Maker : Flyer Maker
LOT: Text Effects for Photos
STRY: Story Collage & Layout
Text: Stylish fonts. Art story
Visme - Presentation & Charts
Poster & Flyer Maker by Pinso
Poster Maker - AI Flyer Editor
AI Slides Presentation Chatbot

 Private Data Desygner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Desygner Premium: $6.99 Access 1000s of professionally-designed templates, with more being added every day. Set up your brand kit with logos, colours, fonts, text blocks and images so that you can quickly make our designs your own.
  2. Desygner Pro+ Annual: $99.99 1000s of premium templates, 500k+ Pro images
  3. Desygner Premium: $58.99 Access 1000s of professionally-designed templates, with more being added every day. Set up your brand kit with logos, colours, fonts, text blocks and images so that you can quickly make our designs your own.
  4. Pro+ Weekly: $5.99 1000s of premium templates, 500k+ Pro images
  5. Desygner Pro+ Monthly: $9.99 1000s of premium templates, 500k+ Pro images
  6. Pro+ Weekly: $4.99 1000s of premium templates, 500k+ Pro images
  7. Desygner Premium: $6.99 Access 1000s of professional templates.
  8. Special credit pack: $7.99 Use credits to unlock premium templates
  9. Desygner Pro+ Annual: $83.99 1000s of premium templates, 500k+ Pro images
  10. Desygner Pro+ Annual: $59.99 1000s of premium templates, 500k+ Pro images