fix problems on Fanbase [iphone]

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Fanbase
Info:
company: Fanbase Media LLC
: https://fanbase.app
: fanbase.app
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UI issue

Difficult navigation

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout. Look for tutorials or guides within the... ⇲

Interface lacks polish

Fix: 1. Provide Feedback: Use any available feedback options within the app to suggest improvements. 2. Explore Settings: Check if there are cus... ⇲
 
Search issue

Lack of discoverability

Fix: 1. Use Hashtags: When posting, use relevant hashtags to increase the visibility of your content. This can help others discover your posts.... ⇲

Difficult to find and connect with users

Fix: 1. Use the Search Function: Utilize the search feature to find users by name or interests. 2. Explore Hashtags: Search for specific hashtag... ⇲
 
Customization issue

No algorithm for content sorting

Fix: 1. Manually Sort Content: Regularly check your feed and engage with content you like to help the app learn your preferences over time. 2. C... ⇲

Explore page content not filtered

Fix: 1. Use Filters: If the app has filtering options, use them to narrow down the content you see on the Explore page. 2. Provide Feedback: Reg... ⇲

Inconsistent content categorization

Fix: 1. Report Misclassified Content: If you see content that is miscategorized, report it if the app allows. This can help improve categorizatio... ⇲

Content often off-topic from categories

Fix: 1. Engage with Relevant Content: Like and comment on content that aligns with your interests to help the app learn your preferences. 2. Use... ⇲

Limited community engagement

Fix: 1. Participate Actively: Engage with other users by liking, commenting, and sharing content to foster community interaction. 2. Host Events... ⇲
 
Uploads issue

Issues with uploading long form videos

Fix: 1. Check File Size: Ensure your video file is within the app's size limits. If it's too large, consider compressing it using a video editing... ⇲
 
Notifications issue

Notifications disappearing

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Fanbase and ensure notifications are enabled. 2. Restart the App: Close an... ⇲
 
Features issue

Carousel posting feature not available

Fix: 1. Use Alternative Posting Methods: If carousel posting is not available, consider posting multiple images in separate posts. 2. Create a V... ⇲
 
Messages issue

Limited messaging and blocking features

Fix: 1. Use Available Features: Familiarize yourself with the existing messaging and blocking features to maximize their use. 2. Report Issues:... ⇲

Cannot delete message threads

Fix: 1. Archive Messages: If deletion is not possible, check if you can archive messages to keep your inbox organized. 2. Mute Conversations: If... ⇲

Negative default messages on empty accounts

Fix: 1. Customize Your Profile: Add a profile picture and bio to personalize your account and remove default messages. 2. Engage with Content: S... ⇲
 
Payments issue

Requires purchase for likes and follows

Fix: 1. Focus on Organic Growth: Engage with other users and create quality content to gain likes and follows organically. 2. Participate in Cha... ⇲
 
Loading issue

Inability to reload pages

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the content. 2. Check Internet Connection: Ensure you have a stable i... ⇲
 
Compatibility issue

Fanbase does not register certain media files

Fix: 1. Check File Format: Ensure that the media files you are trying to upload are in a supported format (e.g., JPEG, PNG for images; MP4 for vi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Neutral
2.8%

Bad experience
2.8%

~ from our NLP analysis of 5,245 combined software ratings.

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 Private Data Fanbase collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 100 Loves: $0.99 100 love actions available in your account
  2. 1 User Subscription: $4.99 Subscribe to 1 users and unlock their content
  3. 500 Loves: $4.99 500 love actions available in your account
  4. 1000 Loves: $9.99 1000 love actions available in your account
  5. 2500 Loves: $23.99 2500 love actions available in your account
  6. 10000 Loves: $89.99 10000 love actions available in your account
  7. 1 User Subscription #0060: $4.99 Subscribe to 1 user and unlock their content
  8. 1 User Subscription #0083: $4.99 Subscribe to 1 user and unlock their content
  9. 1 User Subscription #0030: $4.99 Subscribe to 1 user and unlock their content
  10. 1 User Subscription #0037: $4.99 Subscribe to 1 user and unlock their content