fix problems on Hallmark TV [iphone]

​

—— Run into issues on Hallmark TV? Get help pending when official support gets back to you!

Hallmark TV
Info:
company: Hallmark Channel
: http://www.watchhallmarktv.com/faq.html
: www.watchhallmarktv.com
Chat with our AI-based Hallmark TV Support
   Hello! How can I assist you?  

characters left:
 
Permissions issue

Requires cable subscription for access

Fix: 1. If you have a cable subscription, ensure that you are logged in with the correct credentials. Go to the settings in the app and check you... ⇲
 
Bugs issue

Frequent error messages during playback

Fix: 1. Restart the Hallmark TV app and try playing the content again. 2. Check your internet connection and switch between Wi-Fi and mobile data... ⇲
 
Login issue

Hallmark TV logs out unexpectedly

Fix: 1. Check for any app updates in the App Store and install them. 2. Ensure that your iPhone is updated to the latest iOS version. 3. If the a... ⇲

Requires re-login every time

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in. 2. Check your iPhone's settings to ensure that the app is allowed... ⇲
 
Content issue

Limited selection of movies available

Fix: 1. Regularly check the app for new content updates, as the selection may change. 2. Explore other streaming services that may offer a wider... ⇲

Limited access to new releases

Fix: 1. Regularly check the app for updates, as new releases may be added periodically. 2. Follow Hallmark TV on social media or subscribe to the... ⇲

Too many old movies available

Fix: 1. Regularly check the app for new content updates, as the selection may change. 2. Explore other streaming services that may offer a wider... ⇲
 
Syncing issue

Inconsistent playback progress saving

Fix: 1. Ensure that you are logged into the same account each time you use the app, as progress is saved per account. 2. Try closing the app comp... ⇲
 
Ads issue

Repetitive commercials

Fix: 1. If you are watching a free version of the app, consider subscribing to any available ad-free options. 2. Try watching during off-peak hou... ⇲

Commercials play too frequently

Fix: 1. If you are using a free version of the app, consider upgrading to a subscription that offers fewer ads. 2. Try watching during off-peak h... ⇲

No option to skip commercials

Fix: 1. If you are using a free version of the app, consider upgrading to a subscription that may offer ad-free viewing. 2. Try watching during o... ⇲
 
Crashes issue

Hallmark TV crashes frequently

Fix: 1. Ensure that your iPhone is running the latest iOS version and that the Hallmark TV app is updated. 2. Clear the app cache by going to Set... ⇲
 
Compatibility issue

Inability to cast to TV without issues

Fix: 1. Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. 2. Restart both your iPhone and the TV to refresh the co... ⇲

Limited functionality on Apple TV

Fix: 1. Ensure that your Apple TV is updated to the latest software version. Go to Settings > System > Software Updates and check for updates. 2.... ⇲
 
Network issue

Hallmark TV does not work over mobile data

Fix: 1. Check your mobile data settings by going to Settings > Cellular and ensure that Hallmark TV is allowed to use mobile data. 2. Restart you... ⇲
 
Video issue

Inability to resume watching without starting over

Fix: 1. Ensure that you are logged into the same account each time you use the app, as progress is saved per account. 2. Try closing the app comp... ⇲

Hallmark TV cuts off movies unexpectedly

Fix: 1. Ensure that your internet connection is stable. If using Wi-Fi, try switching to mobile data or vice versa. 2. Restart the Hallmark TV ap... ⇲
 
UI issue

Confusing app structure with multiple apps

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a help or tutorial section within the app that may provide g... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.9%

Bad experience
6.1%

Neutral
3.0%

~ from our NLP analysis of 23,107 combined software ratings.

 Switch to these Alternatives:
Hallmark+
Food Network GO - Live TV
UP Faith & Family
Discovery GO
Frndly TV
Animal Planet GO
E!
ID GO - Stream Live TV
OXYGEN
GFAM Movie Checklist

 Private Data Hallmark TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics