fix problems on Hudl [iphone]

​

—— Run into issues on Hudl? Get help pending when official support gets back to you!

Hudl
Info:
company: Agile Sports Technologies, Inc.
: http://www.hudl.com/support
: www.hudl.com
Chat with our AI-based Hudl Support
   Hello! How can I assist you?  

characters left:
 
Uploads issue

uploading videos is unreliable

Fix: 1. Ensure you have a stable internet connection. Switch to Wi-Fi if you are using mobile data, or vice versa. 2. Check the video file forma... ⇲
 
Video issue

jumpy playback during frame analysis

Fix: 1. Close any other applications running in the background to free up resources. 2. Ensure your device has enough storage space. Go to Setti... ⇲
 
Compatibility issue

limited functionality on mobile devices

Fix: 1. Familiarize yourself with the features available on mobile by checking the app's help section or user guide. 2. Use the web version of H... ⇲

inconsistent features between app and browser

Fix: 1. Use the browser version for tasks that require features not available on the app. 2. Keep both the app and browser version updated to th... ⇲

limited editing capabilities on mobile

Fix: 1. Use the web version of Hudl for more advanced editing capabilities. 2. Familiarize yourself with the editing tools available on mobile t... ⇲

inconsistent app performance across devices

Fix: 1. Ensure all devices are running the latest version of the Hudl app. 2. Clear the app cache on each device if the option is available. 3.... ⇲
 
Customization issue

difficulties in creating highlight reels

Fix: 1. Use the web version of Hudl for creating highlight reels, as it typically has more robust editing tools. 2. Follow step-by-step guides a... ⇲

no ability to edit tagged plays

Fix: 1. Use the web version of Hudl to edit tagged plays, as it may offer more editing capabilities. 2. Familiarize yourself with the tagging pr... ⇲

inability to highlight plays

Fix: 1. Use the web version of Hudl for highlighting plays, as it may have more robust features. 2. Ensure you are following the correct steps t... ⇲

no mass tagging options

Fix: 1. Use the web version of Hudl for mass tagging, as it may offer this feature. 2. Familiarize yourself with the tagging process to ensure y... ⇲

no option to add text on multiple lines

Fix: 1. Use the web version of Hudl for more advanced text editing options. 2. Consider using a text editor to create your text in multiple line... ⇲
 
Crashes issue

crashes on startup

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure the Hudl app is updated to the latest version. Go to the App Store, search... ⇲
 
Network issue

server errors when accessing features

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Wait a few... ⇲
 
Support issue

slow response from customer service

Fix: 1. Check the Hudl help center for FAQs and troubleshooting guides that may resolve your issue without needing to contact support. 2. Use co... ⇲
 
Audio issue

sound and video desynchronization

Fix: 1. Restart the Hudl app to reset playback settings. 2. Ensure your device is updated to the latest iOS version. 3. Try playing the video o... ⇲
 
Camera issue

field of view changes unexpectedly

Fix: 1. Check the camera settings in the app to ensure they are set correctly before starting the stream. 2. Restart the app to reset any tempor... ⇲
 
UI issue

difficult to manage timeline

Fix: 1. Use the web version of Hudl for better timeline management, as it typically has more features. 2. Break down your timeline into smaller... ⇲
 
Notifications issue

lack of notifications for users

Fix: 1. Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > Hudl and toggle on notifications. 2. Regula... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
83.5%

Bad experience
12.3%

Neutral
4.2%

~ from our NLP analysis of 15,862 combined software ratings.

 Switch to these Alternatives:
MaxPreps: High School Sports
FieldLevel
Zorts Sports
Tackle Football Playmaker X
AIR - College Recruiting
Exposure Events
BallerTV
NFHS Network
Athletic.APP
AllAthlete

 Private Data Hudl collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data