fix problems on Food Network GO [iphone]

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—— Run into issues on Food Network GO? Get help pending when official support gets back to you!

Food Network GO - Live TV
Info:
company: Television Food Network G.P.
: https://gohelp.discovery.com
Chat with our AI-based Food Network GO Support
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Ads issue

Repetitive ads during commercial breaks

Fix: 1. Try clearing the app cache. Go to Settings within the app (if available) and look for an option to clear cache or data. 2. If the app do... ⇲

Limited ad diversity

Fix: 1. Unfortunately, users cannot control ad diversity directly. However, you can provide feedback through the app's settings if available. 2.... ⇲

Ads play multiple times in a row

Fix: 1. Try clearing the app cache if the option is available in the app settings. 2. If the app does not have this option, uninstall and reinst... ⇲
 
UI issue

No rewind button on iPad

Fix: 1. Check if the app has a 'pause' feature. If you pause the stream, you may be able to drag the playback slider back to rewind. 2. If the a... ⇲

Closed captioning issues

Fix: 1. Check if closed captioning is enabled in the app settings. Look for a 'CC' icon or settings menu while watching a video. 2. Ensure your... ⇲

Inability to leave comments on shows

Fix: 1. Check if the app has a community or feedback section where comments can be left. This may be located in the settings or help section. 2.... ⇲
 
Playback issue

Inconsistent episode playback order

Fix: 1. Check if there is a sorting option in the app settings or episode list. Sometimes, you can sort by 'Newest' or 'Oldest'. 2. Try logging... ⇲
 
Crashes issue

Food Network GO crashes frequently

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Update t... ⇲
 
Login issue

Difficulty logging in to TV provider

Fix: 1. Double-check your TV provider credentials for accuracy. Ensure there are no typos in your username or password. 2. Reset your password t... ⇲
 
Content issue

Shows not available despite being part of TV plan

Fix: 1. Log out of the app and log back in to refresh your account's content access. 2. Check your TV provider's website to confirm that the sho... ⇲

Lack of recipe database for featured restaurants

Fix: 1. Check if the app has a dedicated section for recipes or cooking tips. This may be found in the main menu or under a specific show. 2. If... ⇲

No crawler for restaurant information during shows

Fix: 1. Check if the app has a feature to display restaurant information. This may be found in the settings or during the show. 2. If the app do... ⇲
 
Installation issue

Requires frequent app reinstallation

Fix: 1. Ensure your iPhone is updated to the latest iOS version to avoid compatibility issues. 2. Regularly clear the app cache if the option is... ⇲
 
Video issue

Black screen during live streams

Fix: 1. Check your internet connection to ensure it is stable. You can do this by opening a web browser and visiting a website. 2. Restart the a... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
3.0%

Neutral
2.2%

~ from our NLP analysis of 31,359 combined software ratings.

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 Private Data Food Network GO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics