—— Run into issues on Pieology Pie Life Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refre... ⇲
Fix: When resetting your password, ensure you are using the correct email associated with your account. If you do not receive the reset email, ch... ⇲
Fix: Force close the app and restart it. To do this, double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲
Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
Fix: After placing an order, check the 'Orders' section within the app to see if the confirmation appears there. If it does not, try refreshing t... ⇲
Fix: Make sure you are following the correct steps to add drinks. After selecting your pizza, look for an 'Add Drinks' option and tap on it. If t... ⇲
Fix: Ensure that you are selecting a location first, as pickup times may only be available after a location is chosen. Once you select a location... ⇲
Fix: If the app does not have a designated field for apartment numbers, try entering it in the address line or using a comma to separate it from... ⇲
Fix: Ensure that the email address linked to your account is correct. Go to your account settings in the app and verify that your email is entere... ⇲
Fix: If you are having trouble recovering your account, ensure you are using the correct email or phone number associated with your account. Try... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve performance and fix bugs. Go to th... ⇲
Fix: Check your notification settings for the app. Go to Settings > Notifications > Pieology Pie Life Rewards and ensure that notifications are e... ⇲
Fix: Check the cancellation policy within the app to ensure you are within the allowed time frame for cancellations. If you are within the time f... ⇲
Fix: Keep a manual record of your points after each order. This can help you track discrepancies and provide a reference if you notice inconsiste... ⇲
Fix: Check if there are any settings within the app that allow you to specify dietary preferences. This may be located in your account settings o... ⇲
Fix: Try logging out of the app and then logging back in. This can sometimes refresh the app and allow it to update saved information correctly.... ⇲