fix problems on Net Nanny Parental Control App [iphone]

—— Run into issues on Net Nanny Parental Control App? Get help pending when official support gets back to you!

Net Nanny Parental Control App

Info:

company: Zift Software LLC

: https://www.netnanny.com/support/

: www.netnanny.com

Chat with our AI-based Net Nanny Parental Control App Support

🛠️ Common Net Nanny Parental Control App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Randomly kicks users off the internet

Fix: Check your Wi-Fi connection and ensure that the router is functioning properly. Restart the router by unplugging it for 10 seconds and then... ⇲

Difficult to unblock accidentally filtered webpages

Fix: Open the Net Nanny app and navigate to the 'Web Filtering' section. Here, you can review the list of blocked sites and manually unblock any... ⇲

Customization issue

Limited custom adjustment settings

Fix: Explore the app settings thoroughly. Some features may be nested under different categories. Look for advanced settings or customization opt... ⇲

Slow issue

Slow internet performance

Fix: Check if other devices on the network are consuming a lot of bandwidth. Disconnect any unnecessary devices or pause downloads/uploads to imp... ⇲

Messages issue

Inability to send attachments over text

Fix: Check the app permissions for Net Nanny. Go to Settings > Privacy > Photos and ensure that Net Nanny has access to your photos and files.... ⇲

Settings issue

Pause device feature does not work

Fix: Ensure that the app is running in the background and has the necessary permissions to control device settings. Check the app settings to con... ⇲

Time limits do not work without restarting devices

Fix: Check if the app has the latest updates installed, as updates may fix bugs related to time limits. Go to the App Store and update if necessa... ⇲

Crashes issue

Frequent crashes of the parent app

Fix: Clear the app cache by going to Settings > General > iPhone Storage, selecting Net Nanny, and choosing 'Offload App'. This will free up spac... ⇲

Net Nanny Parental Control App crashes during setup

Fix: Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Bugs issue

Inaccurate reporting of phone usage time

Fix: Check the app settings to ensure that all permissions are granted for tracking usage. Go to Settings > Privacy and ensure that Net Nanny has... ⇲

Inconsistent information displayed in the app

Fix: Log out of the app and log back in to refresh the data displayed. This can help sync any discrepancies in information. OR Clear the app c... ⇲

Compatibility issue

Child app must be open to function

Fix: Ensure that the child app is set to run in the background. Go to Settings > General > Background App Refresh and enable it for Net Nanny.... ⇲

Permissions issue

Blocks necessary educational apps

Fix: Review the app's filtering settings and add the educational apps to the whitelist or allowed list to ensure they are not blocked. OR Temp... ⇲

Does not block certain websites or apps

Fix: Manually add the websites or apps to the block list in the app settings. Navigate to the 'Web Filtering' section and input the URLs or app n... ⇲

Support issue

Poor customer support response

Fix: Utilize the FAQ section of the Net Nanny website for common issues and solutions that may resolve your problem without needing direct suppor... ⇲

Search issue

Inability to track searches

Fix: Check the app settings to ensure that search tracking is enabled. Look for options related to search monitoring and ensure they are turned o... ⇲

Battery issue

Drains battery quickly

Fix: Check the app settings for any features that may be consuming excessive battery, such as location tracking, and disable them if not needed.... ⇲

Features issue

Inability to provide real-time location

Fix: Ensure that location services are enabled for Net Nanny. Go to Settings > Privacy > Location Services and set it to 'Always' for the app.... ⇲

Free trial lacks essential features

Fix: Explore the app to see if there are any features that can be accessed during the trial period that may help you evaluate its effectiveness.... ⇲

Security issue

Loopholes allowing children to bypass restrictions

Fix: Regularly review the app settings and ensure that all features are properly configured to prevent bypassing. Look for any settings that may... ⇲

Payments issue

Requires full payment for all features

Fix: Evaluate which features are most important to you and consider subscribing to a plan that offers those specific features instead of the full... ⇲

Glitches issue

Glitches and bugs affecting performance

Fix: Regularly check for updates in the App Store and install them to ensure you have the latest bug fixes and improvements. OR Clear the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

55.0%

Good experience

41.6%

Neutral

3.4%

~ from our NLP analysis of 353 combined software ratings.

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Private Data Net Nanny Parental Control App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Zift Premium: $4.99 Visibility, Protection, and Control
Net Nanny Family Pass (5): $54.99 Visibility, Protection, and Control