fix problems on U-Haul [iphone]

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—— Run into issues on U-Haul? Get help pending when official support gets back to you!

U-Haul
Info:
company: U-Haul International, Inc.
: http://www.uhaul.com
: www.uhaul.com
Chat with our AI-based U-Haul Support
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UI issue

Inability to see what is being typed

Fix: 1. Check for keyboard settings: Go to Settings > General > Keyboard and ensure that 'Show Keyboards' is enabled. 2. Restart the app: Close a... ⇲

U-Haul does not indicate required equipment availability

Fix: 1. Check equipment availability manually: Use the U-Haul website or call your local U-Haul location to confirm equipment availability. 2. Re... ⇲

Poor user interface for damage assessment

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the damage assessment section to understand its layout. 2. Use clear l... ⇲

U-Haul does not provide clear instructions for pickup and drop-off

Fix: 1. Review the app's help section: Look for any guides or FAQs that may provide detailed instructions. 2. Take notes: Write down the steps yo... ⇲
 
Bugs issue

U-Haul does not automatically fill in user information

Fix: 1. Check autofill settings: Go to Settings > Safari > Autofill and ensure that 'Use Contact Info' is enabled. 2. Manually enter information:... ⇲
 
Camera issue

Lack of required photo guidance

Fix: 1. Review app instructions: Check the app for any help or FAQ sections that may provide guidance on photo requirements. 2. Use a well-lit ar... ⇲
 
Loading issue

Endless loop during pickup process

Fix: 1. Restart the app: Close the U-Haul app completely and reopen it to break the loop. 2. Check your internet connection: Ensure you have a st... ⇲
 
Notifications issue

Irrelevant notifications from the app

Fix: 1. Adjust notification settings: Go to Settings > Notifications > U-Haul and customize which notifications you want to receive. 2. Mute noti... ⇲

U-Haul fails to notify users of reservation changes

Fix: 1. Check notification settings: Go to Settings > Notifications > U-Haul and ensure notifications are enabled. 2. Manually check reservations... ⇲
 
Uploads issue

U-Haul requires multiple photo uploads for verification

Fix: 1. Ensure clarity: Make sure each photo you upload meets the app's requirements for clarity and angle to avoid re-uploading. 2. Combine phot... ⇲
 
Network issue

Difficulties with 24/7 mobile pickup

Fix: 1. Ensure you have a stable internet connection: A poor connection can hinder the mobile pickup process. 2. Follow the app prompts carefully... ⇲
 
Compatibility issue

Inconsistent app functionality across locations

Fix: 1. Check location settings: Ensure your location services are enabled for the U-Haul app in your iPhone settings. 2. Manually verify service... ⇲
 
Support issue

U-Haul does not allow for easy communication with customer service

Fix: 1. Use the app's help section: Look for a help or support section within the app that may provide FAQs or contact options. 2. Check for a di... ⇲
 
Syncing issue

U-Haul does not bridge information gaps between reservations and profiles

Fix: 1. Manually cross-reference: Keep a separate note of your reservations and profile information to ensure consistency. 2. Update your profile... ⇲
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 what users are saying
Good experience
87.2%

Bad experience
8.6%

Neutral
4.2%

~ from our NLP analysis of 216,446 combined software ratings.

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 Private Data U-Haul collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics