fix problems on Osmo ABCs [iphone]

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—— Run into issues on Osmo ABCs? Get help pending when official support gets back to you!

Osmo ABCs
Info:
company: Tangible Play
: http://www.playosmo.com
: www.playosmo.com
Chat with our AI-based Osmo ABCs Support
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Audio issue

Audio keeps turning off

Fix: Check the audio settings within the app. Open the app, go to settings, and ensure that the audio is enabled. If it is already enabled, try t... ⇲

No sound

Fix: Check the app's sound settings to ensure that sound is enabled. Go to the app's settings and look for audio options. Make sure the sound is... ⇲
 
Bugs issue

Incorrect piece recognition

Fix: Ensure that the pieces are clean and free from obstructions. Wipe them with a soft, dry cloth to remove any dirt or smudges that may affect... ⇲

Reflector does not recognize letters

Fix: Ensure that the Reflector app is updated to the latest version. Check for updates in the app store and install any available updates. OR... ⇲
 
Installation issue

Osmo ABCs requires installation despite being installed

Fix: This may be a glitch. Try restarting your device to refresh the app's status. After restarting, check if the app still prompts for installat... ⇲
 
Compatibility issue

Incompatibility with certain iPad models

Fix: Check the app's compatibility requirements in the App Store. Ensure your iPad model meets the minimum requirements listed. If it does not, c... ⇲

Not suitable for special education students

Fix: Explore the app's settings for any accessibility features that may help tailor the experience for special education needs. Look for options... ⇲
 
Gameplay issue

Frustrating gameplay experience

Fix: Review the in-game instructions or tutorial to ensure you understand the gameplay mechanics. Sometimes, a lack of understanding can lead to... ⇲

Game does not progress past certain points

Fix: Check for any updates to the app that may address bugs or issues with game progression. Go to the App Store and see if an update is availabl... ⇲
 
Downloads issue

Osmo ABCs will not download

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to check available space. If space is low, delet... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
61.8%

Bad experience
28.9%

Neutral
9.3%

~ from our NLP analysis of 246 combined software ratings.

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 Private Data Osmo ABCs collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics