fix problems on MyIRVING [iphone]

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—— Run into issues on MyIRVING? Get help pending when official support gets back to you!

MyIRVING
Info:
company: Irving Oil Limited
: https://www.irvingoil.com/en-US/discover-irving/contact-us
Chat with our AI-based MyIRVING Support
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Privacy issue

Requires excessive personal information

Fix: Review the app's privacy settings. Go to the settings menu and see if you can limit the amount of personal information shared. Opt for the m... ⇲

Location tracking issues

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure MyIRVING is... ⇲
 
Network issue

MyIRVING frequently reports pump as unavailable

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve functionality. Keeping the app updated can... ⇲
 
Payments issue

Error messages during payment

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲

Inconsistent mobile pay availability

Fix: Check if your mobile payment method is set up correctly in the app. Go to the payment settings and ensure that your mobile payment option is... ⇲
 
Login issue

Invalid credentials error

Fix: Double-check your username and password for any typos. If you are unsure, use the 'Forgot Password' feature to reset your password and try l... ⇲

Complex login process

Fix: Consider using a password manager to store and autofill your login credentials. This can simplify the login process and reduce the chances o... ⇲
 
UI issue

Difficulty in adding stations

Fix: Make sure you are using the search function correctly. Try entering the station name or address in the search bar and ensure that your locat... ⇲

Frustrating user experience

Fix: Take some time to familiarize yourself with the app's layout and features. Sometimes, exploring the app can help you find shortcuts and impr... ⇲
 
Crashes issue

MyIRVING crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. Developers often release fixes for crashes... ⇲
 
Glitches issue

Glitches with rewards tracking

Fix: Log out of the app and log back in to refresh your rewards data. This can sometimes resolve glitches related to tracking. OR If the issue... ⇲
 
Compatibility issue

Limited functionality for in-store purchases

Fix: Check if the app has an update that may include new features for in-store purchases. Go to the App Store and look for updates. OR If the... ⇲
 
Updates issue

Lack of fuel price information at stations

Fix: Check if your app settings allow for fuel price notifications. Go to the settings menu and enable any options related to fuel price alerts o... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
5.1%

Neutral
2.1%

~ from our NLP analysis of 1,103 combined software ratings.

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 Private Data MyIRVING collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics