fix problems on Passport [iphone]

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Passport Mobile
Info:
company: Passport Unlimited, Inc.
: https://api-v5.passportcorporate.com/html/text/?pg=appinfo
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UI issue

Card access is buried in the app

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to locate the card access feature. It may be under a menu or... ⇲

Poor user interface

Fix: 1. Provide feedback within the app: Use any available feedback option to suggest improvements to the user interface, as user feedback can le... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure better. OR 2. Look for... ⇲

Fine print unreadable after update

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it improves readability in the app... ⇲
 
Login issue

Login issues with card digits

Fix: 1. Double-check your input: Ensure that you are entering the correct card digits without any typos. Pay attention to any leading zeros or sp... ⇲

Randomly logs out users

Fix: 1. Check for app updates: Go to the App Store and check if there is an update available for Passport Mobile. Updates often fix bugs that cau... ⇲

Error on sign-in attempts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before attempting to sign in again. OR 2. Reset your pass... ⇲
 
Crashes issue

Passport crashes after update

Fix: 1. Restart your iPhone: A simple restart can resolve many app-related issues. Hold the power button and slide to power off, then turn it bac... ⇲
 
Bugs issue

404 errors on images

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can lead to loading issues. Switch to a differe... ⇲

Inconsistent discount availability

Fix: 1. Check the app regularly: Discounts may vary by time or location, so check the app frequently for the latest offers. OR 2. Enable notif... ⇲
 
Compatibility issue

No Apple Wallet support

Fix: 1. Use the app's built-in wallet feature: If available, utilize the app's own wallet feature for storing cards and passes until Apple Wallet... ⇲

Landscape mode not supported on iPad

Fix: 1. Use the app in portrait mode: While not ideal, you can continue using the app in portrait mode until landscape support is added in future... ⇲
 
Settings issue

Complicated location settings

Fix: 1. Reset location settings: Go to Settings > Privacy > Location Services, and ensure that Passport Mobile has the correct permissions. You c... ⇲

Cannot blacklist merchants

Fix: 1. Use the app's feedback feature: If available, suggest the addition of a blacklist feature to the developers through the app's feedback op... ⇲
 
Notifications issue

Notifications are irrelevant

Fix: 1. Customize notification settings: Go to the app settings within Passport Mobile and adjust the types of notifications you want to receive.... ⇲
 
Network issue

Passport does not work offline

Fix: 1. Download necessary content: If the app allows, download any content you may need for offline use while you have an internet connection.... ⇲
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 what users are saying
Bad experience
63.4%

Good experience
31.7%

Neutral
4.9%

~ from our NLP analysis of 142 combined software ratings.

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 Private Data Passport collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics