fix problems on Sideline [iphone]

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—— Run into issues on Sideline ? Get help pending when official support gets back to you!

Sideline — Real 2nd Phone Line
Info:
company: Pinger, Inc.
: https://support.sideline.com/hc/en-us/requests/new
: sideline.com
Chat with our AI-based Sideline Support
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Network issue

Dropped calls

Fix: 1. Check your signal strength: Ensure you have a strong cellular signal. If you're in a low-signal area, try moving to a location with bette... ⇲

Inability to receive calls

Fix: 1. Check your settings: Ensure that call forwarding is not enabled in the Sideline app settings. 2. Restart the app: Close Sideline complet... ⇲

Poor call quality

Fix: 1. Check your signal strength: Ensure you have a strong cellular signal. If you're in a low-signal area, try moving to a location with bette... ⇲
 
Messages issue

Voicemail messages incorrect

Fix: 1. Check voicemail settings: Open the Sideline app, go to Settings, and ensure that your voicemail settings are configured correctly. 2. Cl... ⇲

Text messages arrive late or incomplete

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A weak connection can delay message delivery. 2.... ⇲

Lost text history

Fix: 1. Check app settings: Open the Sideline app and check if there is an option to restore or view archived messages. 2. Restart the app: Clos... ⇲

Voicemail access issues

Fix: 1. Check voicemail settings: Open the Sideline app, go to Settings, and ensure that your voicemail settings are configured correctly. 2. Re... ⇲
 
Payments issue

Billing issues

Fix: 1. Check your subscription status: Open the Sideline app, go to Settings, and check your subscription details to ensure everything is up to... ⇲

Subscription fee without warning

Fix: 1. Review subscription settings: Open the Sideline app, go to Settings, and check your subscription details to understand your billing cycle... ⇲

Limited payment options

Fix: 1. Check payment settings: Go to your Apple ID settings and review your payment methods to ensure they are up to date. 2. Use alternative p... ⇲
 
Crashes issue

Sideline crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of Sideline installed, as updates often fix bugs that cause crashes. 2. Restart your... ⇲
 
Security issue

Spam calls and texts

Fix: 1. Use the built-in spam filter: Check if Sideline has a spam filter option in the settings and enable it. 2. Block unwanted numbers: Manua... ⇲

Account information can be changed by others

Fix: 1. Enable two-factor authentication: If Sideline offers two-factor authentication, enable it to add an extra layer of security to your accou... ⇲
 
Bugs issue

Inability to save contacts within the app

Fix: 1. Check app permissions: Go to Settings > Sideline and ensure that the app has permission to access your contacts. 2. Restart the app: Clo... ⇲

Inconsistent functionality

Fix: 1. Update the app: Ensure you have the latest version of Sideline installed, as updates often fix bugs that cause inconsistent functionality... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Check for FAQs: Visit the Sideline website or help section within the app for frequently asked questions that may address your issue. 2.... ⇲
 
Notifications issue

Missed calls without notification

Fix: 1. Check notification settings: Go to Settings > Notifications > Sideline and ensure that notifications are enabled for calls. 2. Restart t... ⇲
 
Loading issue

Sideline requires constant refreshing

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. A weak connection can cause the app to require ref... ⇲
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 what users are saying
Good experience
82.4%

Bad experience
13.0%

Neutral
4.6%

~ from our NLP analysis of 12,932 combined software ratings.

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 Private Data Sideline collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Sideline - Monthly plan: $14.49 The Most Popular 2nd Number Plan
  2. Sideline Subscription: $14.49 Your 2nd number for unlimited texts & calls.
  3. Sideline Standard - Early User: $2.99 Sideline Monthly Plan for Early User
  4. Sideline Pro – Monthly Plan: $14.99 A premium suite of professional tools.
  5. Sideline - Yearly Plan: $129.99 Save 16.59% On Your 2nd Number Plan
  6. Sideline Standard EarlyAdopter: $0.99 Sideline Monthly Plan for Early Adopter
  7. No Ads: $2.99 You guessed it. This removes ads. We show them to keep Sideline free for everyone.
  8. Voicemail to Text: $2.99 Transcribe voicemails and read them as text
  9. Sideline: $99.00 Your 2nd number for unlimited texts & calls.
  10. Sideline - 6-Month Plan: $69.99 Save Over 15% On Your 2nd Number Plan