fix problems on MagicApp Calling & Messaging [iphone]

—— Run into issues on MagicApp Calling & Messaging? Get help pending when official support gets back to you!

magicApp Calling & Messaging

Info:

company: MAGICJACK VOIP SERVICES LLC

: https://help.magicjack.com

: magicjack.com

Chat with our AI-based magicApp Calling & Messaging Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the app: Go to the App Store, search for MagicApp, and check if there is an update available. If so, install it as updates often f... »»

Poor call quality

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular data connection. You can test your speed using a speed test ap... »»

Inconsistent login issues

Fix: 1. Reset your password: Go to the login screen and select 'Forgot Password?' to reset it. This can help if the issue is related to incorrect... »»

Bugs issue

Missed calls not recorded properly

Fix: 1. Check app permissions: Go to Settings > Privacy > Phone and ensure MagicApp has permission to access your phone features. 2. Restart the... »»

App interrupts other phone activities

Fix: 1. Adjust app settings: Check if there are settings within MagicApp that allow you to manage interruptions or notifications. 2. Use Do Not D... »»

Messages issue

Text messaging stops working

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as MagicApp relies on it for messaging. 2. Restart the app: Clos... »»

No support for MMS

Fix: 1. Use alternative messaging apps: Consider using apps like WhatsApp or iMessage for sending multimedia messages. 2. Check for updates: Regu... »»

Notifications issue

Notifications do not clear

Fix: 1. Restart your iPhone: A simple restart can often resolve notification issues. 2. Check notification settings: Go to Settings > Notificatio... »»

Slow issue

Slow loading of contacts

Fix: 1. Sync contacts: Go to Settings > Passwords & Accounts and ensure your contacts are synced properly with your email account. 2. Restart the... »»

Video issue

No support for video calls

Fix: 1. Use an alternative app: If video calling is essential, consider using other apps like Zoom, Skype, or FaceTime that support video calls.... »»

Support issue

Difficulties with customer support

Fix: 1. Check FAQs: Visit the MagicApp website or help section within the app for common issues and solutions. 2. Use community forums: Look for... »»

Updates issue

Frequent app updates cause issues

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off 'App Updates' to control when updates are installed. 2. Wait before up... »»

Account issue

App does not recognize existing accounts

Fix: 1. Reset your password: Go to the login screen and select 'Forgot Password?' to reset it, which may help the app recognize your account. 2.... »»

Inability to port numbers easily

Fix: 1. Check porting requirements: Ensure you meet all requirements for porting your number, such as account information and service provider de... »»

UI issue

Confusing user interface changes

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the new layout and features. 2. Check for tutori... »»

Inability to dismiss call screen easily

Fix: 1. Use the home button: If your iPhone has a home button, press it to dismiss the call screen. For iPhones without a home button, swipe up f... »»

Audio issue

App hangs up calls prematurely

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause call drops. 2. Restart the a... »»

Security issue

No two-factor authentication

Fix: 1. Use strong passwords: Ensure your password is strong and unique to enhance security in the absence of two-factor authentication. 2. Monit... »»

Payments issue

Limited functionality without active subscription

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app and utilize them effectively. 2. Consider subscri... »»

Network issue

High dependency on internet speed

Fix: 1. Use Wi-Fi: Whenever possible, connect to a stable Wi-Fi network to improve call and messaging quality. 2. Close background apps: Close ot... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.4%

Bad experience

6.7%

Neutral

1.9%

~ from our NLP analysis of 22,780 combined software ratings.

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Pinger: Call Plus Texting App

Hushed: US Second Phone Number

Phoner: Second Phone Number

Sideline — Real 2nd Phone Line

Second Phone - 2nd Line Number

Change Phone Number by Numbr

Nextline - Second Phone Number

Private Data magicApp Calling & Messaging collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Incoming and Outgoing calls: $3.99 Make and receive calls. Includes texting.
$4.99 magicJack International minutes credit: $4.99 $4.99 magicJack International minutes credit
$9.99 magicJack International minutes credit: $9.99 $9.99 magicJack International minutes credit
$19.99 magicJack International minutes credit: $19.99 $19.99 magicJack International minutes credit
magicJack Premium: $4.99 US custom/vanity number selection
Outgoing-only calls + texting: $3.49 Make calls to phones. Cannot receive calls.
Incoming-only calls + texting: $3.49 Receive calls from phones. Cannot make calls
magicJack Canadian: $5.99 Canadian Number + Texting
SMS for Canadian Numbers: $4.99 SMS when using Canadian numbers with magicApp
Texting and SMS upgrade: $9.99 Texting and SMS upgrade