fix problems on Eufy Clean (EufyHome) [iphone]

​

—— Run into issues on Eufy Clean (EufyHome)? Get help pending when official support gets back to you!

eufy Clean (EufyHome)
Info:
company: Power Mobile Life LLC
: https://www.eufylife.com/
: www.eufylife.com
Chat with our AI-based eufy Clean (EufyHome) Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Inability to group and schedule devices

Fix: 1. Check if the app has been updated to the latest version. Go to the App Store and update if necessary. 2. In the app, navigate to the 'Dev... ⇲

Limited control over scheduling features

Fix: 1. Check for any updates to the app that may enhance scheduling features. Go to the App Store and update if necessary. 2. In the app, explor... ⇲
 
Bugs issue

Mapping issues with robot vacuums

Fix: 1. Ensure that the robot vacuum is fully charged and placed on a flat surface before starting the mapping process. 2. Clear any obstacles in... ⇲

eufy Clean (EufyHome) does not save maps correctly

Fix: 1. Ensure that the app is updated to the latest version. Go to the App Store and check for updates. 2. After mapping, make sure to save the... ⇲

Random on/off functionality is inconsistent

Fix: 1. Ensure that your app and devices are updated to the latest versions. Go to the App Store for app updates and check the device settings fo... ⇲

eufy Clean (EufyHome) fails to handle baby gates correctly

Fix: 1. Ensure that the robot vacuum is updated to the latest firmware. Check the device settings for updates. 2. In the app, go to the mapping s... ⇲
 
UI issue

Cannot change order of devices on screen

Fix: 1. Check if the app is updated to the latest version. Go to the App Store and update if necessary. 2. In the app, go to the 'Devices' sectio... ⇲

eufy Clean (EufyHome) does not utilize screen space effectively

Fix: 1. Check if there are any layout options in the app settings that allow you to customize the interface. 2. Ensure that the app is updated to... ⇲
 
Network issue

Error messages about network connection

Fix: 1. Check your Wi-Fi connection. Ensure that your iPhone is connected to the internet and that the signal is strong. 2. Restart your router b... ⇲

Inability to connect to smart bulbs

Fix: 1. Ensure that your smart bulbs are compatible with the Eufy Clean app. Check the specifications of both devices. 2. Make sure both the smar... ⇲

eufy Clean (EufyHome) does not allow for offline functionality

Fix: 1. Check if there are any settings in the app that allow for offline mode. Go to Settings and look for an option related to offline function... ⇲
 
Updates issue

Frequent app updates degrade performance

Fix: 1. Check if you can disable automatic updates for the app. Go to Settings > App Store and toggle off 'App Updates'. 2. If the app is running... ⇲
 
Ads issue

Ads clutter the app interface

Fix: 1. Check if there is a premium version of the app available that removes ads. Go to the app's settings to see if an upgrade option is availa... ⇲
 
Notifications issue

Maintenance reminders are intrusive

Fix: 1. In the app, go to Settings and look for 'Notifications' or 'Reminders'. You may have the option to turn off maintenance reminders. 2. If... ⇲
 
Compatibility issue

eufy Clean (EufyHome) does not support IFTTT integration

Fix: 1. Check if there are any updates available for the app that may include IFTTT support. Go to the App Store and update if necessary. 2. Expl... ⇲
 
Freezing issue

eufy Clean (EufyHome) freezes during Wi-Fi setup

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Restart your iPhone and try the W... ⇲
 
Settings issue

Inability to reset alerts for rubber strip replacement

Fix: 1. Check the app for any settings related to maintenance alerts. Go to Settings > Maintenance and see if there is an option to reset alerts.... ⇲
 
Storage issue

No option to store multiple floor maps

Fix: 1. Check if the app has been updated to the latest version. Go to the App Store and update if necessary. 2. In the app, explore the mapping... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.0%

Bad experience
2.8%

Neutral
1.2%

~ from our NLP analysis of 12,578 combined software ratings.

 Switch to these Alternatives:
Meross
Home Assistant
SharkClean
Aladdin Connect
iHome Clean
Kasa Smart
VeSync
SmartHQ
Schlage Home
Nanoleaf

 Private Data eufy Clean (EufyHome) collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics