A. 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. You can test this by trying to load a webpage or another app that requires internet access. 2. Verify your account balance: Make sure you have sufficient funds in your account to complete the transfer. If your balance is low, you may need to add funds before proceeding.

B. 3. Log out and log back in: Sometimes, session issues can prevent transactions. Log out of the app by going to settings or your profile, then log back in to refresh your session.