A. 1. Check app settings: Look for an option in the app settings that allows you to enable or manage saved recipients. Ensure that this feature is turned on. 2. Clear app cache: If the app has a cache clearing option, use it to remove temporary files that may be causing issues.

B. 3. Manually enter recipient details each time: As a temporary workaround, you may need to enter recipient details manually until the issue is resolved.