fix problems on Newsela Student [iphone]

—— Run into issues on Newsela Student? Get help pending when official support gets back to you!

Newsela Student

Info:

company: Newsela

: http://support.newsela.com

: www.newsela.com

Chat with our AI-based Newsela Student Support

🛠️ Common Newsela Student Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Newsela Student freezes occasionally

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲

Quizzes can negatively impact grades

Fix: 1. Review quiz questions carefully: Encourage students to read each question thoroughly before answering. 2. Use practice quizzes: If availa... ⇲

Lack of Microsoft sign-in on app

Fix: 1. Use a web browser: If you need to access Newsela with Microsoft credentials, open Safari or another web browser on your iPhone and log in... ⇲

Bugs issue

Writing responses can be deleted unexpectedly

Fix: 1. Write responses in a separate app: Use a note-taking app (like Notes or Google Keep) to draft your responses, then copy and paste them in... ⇲

UI issue

Save button location is inconvenient

Fix: 1. Familiarize with the layout: Spend some time getting used to the app layout to minimize frustration. 2. Use gestures: If the app supports... ⇲

Settings issue

No auto-save for writing responses

Fix: 1. Manually save frequently: Make it a habit to save your work every few minutes to avoid losing progress. 2. Use a timer: Set a timer on yo... ⇲

Compatibility issue

Limited mobile access for teachers

Fix: 1. Use a computer: For full access to all features, teachers should consider using a computer to manage their classes and assignments. 2. Pr... ⇲

Slow issue

Slow response when submitting replies

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch to Wi-Fi if possible, or move closer to your router. 2. C... ⇲

Crashes issue

Bugs causing crashes

Fix: 1. Update the app: Regularly check for updates in the App Store to ensure you have the latest version, which may fix bugs. 2. Reinstall the... ⇲

Content issue

Political bias in articles

Fix: 1. Seek diverse sources: Encourage students to read articles from multiple sources to get a well-rounded view of topics. 2. Discuss with pee... ⇲

Grammar issues in articles

Fix: 1. Report issues: If you notice grammar mistakes, take note of them and report them through the app's feedback feature if available. 2. Use... ⇲

Incorrect facts in articles

Fix: 1. Verify information: Teach students to cross-check facts with reliable sources before accepting them as true. 2. Discuss inaccuracies: Enc... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.6%

Bad experience

3.5%

Neutral

2.8%

~ from our NLP analysis of 28,581 combined software ratings.

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Private Data Newsela Student collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics