fix problems on Houzz [iphone]

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—— Run into issues on Houzz? Get help pending when official support gets back to you!

Houzz - Home Design & Remodel
Info:
company: Houzz Inc.
: http://www.houzz.com/getStarted
: www.houzz.com
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Uploads issue

inability to easily post new questions

Fix: Check if you are logged into your account. If not, log in and try again. If you are logged in and still facing issues, try logging out and b... ⇲
 
Customization issue

dislike button not available

Fix: Use the comment section to express your dislike. You can leave a comment on the post indicating your opinion, which can serve as an alternat... ⇲

no ability to move photos within ideabooks

Fix: As a workaround, you can delete the photo from the current ideabook and re-add it to the desired one in the order you want it to appear. O... ⇲
 
Syncing issue

inconsistent photo saving to ideabooks

Fix: Ensure you are following the correct steps to save photos. Tap on the photo, then select the 'Save to Ideabook' option and choose the approp... ⇲
 
Payments issue

difficulty in canceling subscriptions

Fix: Go to your iPhone Settings > [your name] > Subscriptions. Find Houzz in the list and select it to manage your subscription. You can choose t... ⇲
 
Updates issue

missing features after updates

Fix: Check the app's update notes in the App Store to see if the features have been moved or renamed. Sometimes, features are restructured in upd... ⇲

limited new content in feed

Fix: Engage more with the content you like. The app's algorithm may show you more of what you interact with, so liking and saving posts can help.... ⇲

lack of timely delivery updates

Fix: Check your order status directly in the app under your account settings. This can provide the most current information regarding your delive... ⇲
 
Settings issue

no autocorrect in comments

Fix: Check your keyboard settings. Go to Settings > General > Keyboard and ensure that 'Auto-Correction' is enabled. This will help with spelling... ⇲

email unsubscribe process is complicated

Fix: Look for an unsubscribe link at the bottom of the emails you receive from Houzz. This is typically the easiest way to unsubscribe. OR If... ⇲
 
UI issue

reversed comment order makes reading difficult

Fix: Look for a sorting option within the comments section. Some apps allow you to toggle between newest and oldest comments, which can help with... ⇲
 
Support issue

poor customer service response

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often provide quicker solutions than waiting for c... ⇲
 
Crashes issue

Houzz crashes when switching between apps

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) and s... ⇲
 
Notifications issue

no notifications about data leaks

Fix: Regularly check the app's privacy policy and settings to ensure your data is secure. You can also enable security notifications in your acco... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.4%

Bad experience
1.3%

~ from our NLP analysis of 302,585 combined software ratings.

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 Private Data Houzz collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics