A. 1. Ensure you have the latest version of the app: Go to the App Store and check for updates. An outdated app may have bugs that cause glitches during sign-up. 2. Restart the sign-up process: Close the app and reopen it. Try signing up again, ensuring that you enter all required information correctly and that your internet connection is stable.

B. 3. Use a different device: If possible, try signing up using another device (like a tablet or another smartphone) to see if the issue is specific to your iPhone.