fix problems on SymphonyLight [iphone]

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—— Run into issues on SymphonyLight? Get help pending when official support gets back to you!

SymphonyLight
Info:
company: ShenZhen Lenze Technology Co,.Ltd.
: http://www.lenzetech.com
: www.lenzetech.com
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Network issue

Bluetooth connection issues

Fix: Ensure that the devices you are trying to connect to are powered on and within range. Try turning off Bluetooth on your iPhone and then turn... ⇲

SymphonyLight disconnects from devices

Fix: Check for any software updates for both the app and your iPhone. Go to the App Store and check for updates for SymphonyLight. OR If disco... ⇲

No pairing option available

Fix: Check if the app is up to date. Go to the App Store and update if necessary. Sometimes, pairing options are added in newer versions. OR R... ⇲
 
Bugs issue

Lights not turning on

Fix: Check if the lights are plugged in and powered on. If they are connected to a smart plug, ensure that the smart plug is also powered on and... ⇲

Inconsistent brightness control

Fix: Ensure that the lights are compatible with the app's brightness control feature. Some lights may have limitations on dimming capabilities.... ⇲
 
Settings issue

Schedule resets every time app is opened

Fix: Ensure that the app has permission to run in the background. Go to Settings > SymphonyLight > Background App Refresh and enable it. OR Ch... ⇲

SymphonyLight does not respond to settings

Fix: Try closing the app completely and reopening it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close... ⇲

Clock time incorrect

Fix: Check the time settings on your iPhone. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. OR If the... ⇲
 
Support issue

No instructions provided

Fix: Look for a help or FAQ section within the app. Many apps include a help feature that provides guidance on usage. OR Search online for use... ⇲
 
Compatibility issue

Difficulty adding new equipment

Fix: Ensure that the new equipment is compatible with the SymphonyLight app. Check the specifications on the manufacturer's website. OR Follow... ⇲
 
Customization issue

Limited functionality of app

Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, features are not immediately obvious. OR... ⇲
 
Freezing issue

SymphonyLight freezes or crashes

Fix: Close the app completely and restart it. If the problem continues, restart your iPhone to clear any temporary glitches. OR If the app fre... ⇲
 
Audio issue

Poor sound quality

Fix: Check the volume settings both in the app and on your iPhone. Ensure that the volume is turned up and not muted. OR Try using different a... ⇲
 
UI issue

SymphonyLight is difficult to use

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features, as this can improve usability. OR Look... ⇲
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 what users are saying
Bad experience
70.4%

Good experience
22.2%

Neutral
7.4%

~ from our NLP analysis of 81 combined software ratings.

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 Private Data SymphonyLight collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.