A. 1. Refresh the App: Sometimes, simply closing and reopening the app can refresh the data. If that doesn’t work, try logging out and back in to your account.
2. Check for Updates: Ensure your app is updated to the latest version, as updates often fix bugs related to missing information.
B. 3. Verify with Pharmacy: If the issue persists, check your prescription information directly with your pharmacy to ensure it is correctly entered in their system.