fix problems on PAeDocket [iphone]

—— Run into issues on PAeDocket? Get help pending when official support gets back to you!

PAeDocket

Info:

company: Supreme Court of Pennsylvania

: https://ujsportal.pacourts.us/PortalSelfHelp.aspx

Chat with our AI-based PAeDocket Support

🛠️ Common PAeDocket Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text input is invisible

Fix: Check the app's settings to see if there is an option to change the text color or background color. If the text color is set to white on a w... ⇲

16% of users had this problem

PAeDocket crashes after update

Fix: Delete the app from your device and reinstall it from the App Store. This can resolve issues caused by corrupted files during the update pro... ⇲

16% of users had this problem

Search issue

Search function not working

Fix: Clear the app's cache if the option is available in the settings. This can help refresh the search function. OR Try restarting your devic... ⇲

No option to search by case number

Fix: Look for any filters or advanced search options within the search function that may allow you to specify case numbers. OR As a workaround... ⇲

Updates issue

Favorites deleted after update

Fix: Check if there is a backup option in the app settings that allows you to restore previous favorites. If available, use it to recover your fa... ⇲

PAeDocket has not been updated in years

Fix: Check the App Store for any available updates. If the app is outdated, an update may resolve existing issues. OR Consider looking for alt... ⇲

Crashes issue

PAeDocket not opening

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary issues preventing the app from launch... ⇲

UI issue

No text appears when entering names

Fix: Check if the keyboard is functioning properly by testing it in another app. If it works elsewhere, try reinstalling the app. OR Change th... ⇲

Unable to sort favorites

Fix: Look for sorting options in the favorites section. If none are available, try manually organizing them by removing and re-adding them in you... ⇲

Inability to enter date of birth

Fix: Check if there are any restrictions set on your device that may prevent date entry. Go to Settings > Screen Time > Content & Privacy Restric... ⇲