fix problems on Wingstop [iphone]

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Wingstop
Info:
company: Wingstop Restaurants, Inc.
: https://www.wingstop.com
: www.wingstop.com
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Customization issue

Limited customization options

Fix: Check if there are any hidden customization options by tapping on each item in the menu. Some options may be available in a drop-down menu o... ⇲

No option to add special requests

Fix: Look for a 'Special Instructions' or 'Notes' field during the checkout process. This is often where you can add any specific requests for yo... ⇲

No mix and match option for wings

Fix: Check if there are any combo deals or special offers that allow for mix and match options. These may be available in the promotions section... ⇲
 
Bugs issue

Inability to track order status

Fix: After placing your order, check the 'Order History' section in the app. This may provide updates on your order status. If it’s not visible,... ⇲

Error messages during checkout

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, find Wingstop, and select 'Offload App'. This will remo... ⇲

Inconsistent delivery service

Fix: If you experience inconsistent delivery, try placing orders during peak hours when the restaurant is less busy, as this may improve service... ⇲

Cold food upon pickup

Fix: Try to time your arrival at the restaurant close to the estimated pickup time provided in the app. This can help ensure that your food is fr... ⇲

Wrong order delivered

Fix: Immediately check the order details in the app and compare them with what you received. If there’s a discrepancy, take a photo of the incorr... ⇲

Inability to see order progress

Fix: Check if there is an 'Order Status' or 'Track Order' feature in the app. This may be located in the 'Order History' or 'Current Orders' sect... ⇲
 
UI issue

Previous orders lack detailed view

Fix: Check if there is a 'Details' button or icon next to each previous order in the 'Order History' section. Tapping this may provide more infor... ⇲

Confusing layout for options

Fix: Take a moment to explore the app's main menu and submenus. Familiarizing yourself with the layout can help you navigate more easily. You can... ⇲

Difficulties with app navigation

Fix: Familiarize yourself with the app by exploring each section. Take note of where key features are located to improve your navigation experien... ⇲
 
Notifications issue

No notification for order delivery

Fix: Check your notification settings for the Wingstop app. Go to your iPhone's Settings > Notifications > Wingstop, and ensure that notification... ⇲

No confirmation receipt for orders

Fix: Check your email associated with the Wingstop account for an order confirmation email. If you don’t see it, check your spam or junk folder.... ⇲
 
Slow issue

Refund process is slow

Fix: Keep a record of your refund request, including dates and any confirmation numbers. This can help you track the process and follow up if nec... ⇲
 
Crashes issue

Wingstop crashes or times out

Fix: Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. An outdated operating system can cause ap... ⇲
 
Support issue

No contact support for delivery issues

Fix: Look for a 'Help' or 'Support' section within the app. This may provide FAQs or troubleshooting tips for common delivery issues. OR If di... ⇲
 
Payments issue

Limited payment options

Fix: Check if you can add a new payment method in the app's payment settings. Sometimes, adding a different card or payment service can resolve i... ⇲
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 what users are saying
Good experience
98.6%

Neutral
1.0%

Bad experience
0.4%

~ from our NLP analysis of 1,138,475 combined software ratings.

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 Private Data Wingstop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics