fix problems on Panda Express [iphone]

​

—— Run into issues on Panda Express? Get help pending when official support gets back to you!

Panda Express
Info:
company: Panda Express
: https://www.pandaexpress.com/contactus#/new
: www.pandaexpress.com
Chat with our AI-based Panda Express Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Inability to select a delivery location

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services, and ensure that Location Services are enabled for the Panda Expre... ⇲

Confusing order confirmation display

Fix: 1. Review Order Summary: After placing an order, carefully review the order summary displayed on the confirmation screen. 2. Take a Screensh... ⇲

Panda Express interface is not user-friendly for large orders

Fix: 1. Use the Search Function: Utilize the search feature to quickly find items instead of scrolling through the menu. 2. Create a Favorites Li... ⇲
 
Customization issue

Limited options for ordering certain items

Fix: 1. Check Menu Updates: Sometimes, menu items may change. Check the Panda Express website or app for the latest menu offerings. 2. Try Differ... ⇲

No option to add soy sauce to orders

Fix: 1. Add in Special Instructions: Use the special instructions field during checkout to request soy sauce. 2. Call the Restaurant: After placi... ⇲

Difficulty in organizing large orders

Fix: 1. Use the Group Ordering Feature: If available, use any group ordering features in the app to streamline the process. 2. Create Separate Or... ⇲
 
Payments issue

No support for cash payments

Fix: 1. Use Alternative Payment Methods: If cash is not accepted, consider using a debit or credit card, or mobile payment options like Apple Pay... ⇲

Limited functionality for gift card purchases

Fix: 1. Use the Website: If the app does not support gift card purchases, try using the Panda Express website to buy gift cards. 2. Visit the Res... ⇲
 
Bugs issue

Issues with rewards program redemption

Fix: 1. Check Account Status: Ensure you are logged into your rewards account and that your points are available for redemption. 2. Update App: M... ⇲

Inconsistent order availability

Fix: 1. Refresh the Menu: Close and reopen the app to refresh the menu options. 2. Check Different Locations: If certain items are unavailable, c... ⇲
 
Support issue

Poor communication between app and restaurant staff

Fix: 1. Confirm Order Details: After placing an order, call the restaurant to confirm that they received your order correctly. 2. Provide Feedbac... ⇲
 
Network issue

Delivery issues with third-party services

Fix: 1. Track Your Order: Use the tracking feature provided by the third-party delivery service to monitor your order status. 2. Contact Delivery... ⇲
 
Settings issue

Panda Express does not allow for immediate order pickup

Fix: 1. Check for Pickup Options: Ensure you are selecting the correct option for pickup when placing your order. 2. Call Ahead: If immediate pic... ⇲

Inability to cancel orders easily

Fix: 1. Check Order Status: If your order is still processing, try to cancel it through the app. 2. Call the Restaurant: If the app does not allo... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.0%

Bad experience
2.5%

Neutral
1.5%

~ from our NLP analysis of 366,802 combined software ratings.

 Switch to these Alternatives:
El Pollo Loco - Loco Rewards
Jack in the Box® Order App
Del Taco
Raising Cane's Chicken Fingers
Denny's
Dave’s Hot Chicken®
Carl's Jr. Mobile Ordering
Cold Stone
Cinnabon
Firehouse Subs App

 Private Data Panda Express collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics