fix problems on XMEye Pro [iphone]

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—— Run into issues on XMEye Pro? Get help pending when official support gets back to you!

XMEye Pro
Info:
company: HANGZHOU JFTECH CO., LTD.
: http://www.xmeye.net
: www.xmeye.net
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Camera issue

Timer on watching cameras is annoying

Fix: Look for an option in the app settings to disable or adjust the timer display. If not available, consider using a different camera viewing a... ⇲
 
Loading issue

Long load times with high speed internet

Fix: Restart your router to refresh your internet connection. Sometimes, a simple restart can resolve connectivity issues that cause slow loading... ⇲

XMEye Pro fails to load after updates

Fix: Delete the app and reinstall it from the App Store. This can resolve issues caused by corrupted files during the update process. OR Resta... ⇲
 
Settings issue

Settings are not user friendly

Fix: Take time to explore the settings menu thoroughly. Sometimes, features are hidden under submenus. Refer to any available user guides or onli... ⇲
 
Ads issue

Frequent advertisements when opening the app

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a smoother experience without inter... ⇲

Advertisements reappear after being turned off

Fix: Check for any app updates that may address this issue. Sometimes, bugs are fixed in newer versions of the app. OR Clear the app cache and... ⇲
 
Login issue

Login password often fails

Fix: Ensure that you are entering the correct password. Check for any auto-correct features that may change your input. If necessary, type the pa... ⇲

Connection errors during login

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. OR Restart yo... ⇲
 
Account issue

Difficult to reset forgotten password

Fix: Use the 'Forgot Password' feature on the login screen. Follow the prompts to receive a reset link via email or SMS. OR If you do not rece... ⇲
 
Network issue

Cameras frequently go offline

Fix: Check the power supply and internet connection of the cameras. Ensure they are plugged in and connected to Wi-Fi. Restart the cameras if nec... ⇲

Cannot log in off home Wi-Fi

Fix: Check if your mobile data is enabled and that you have a stable connection. Sometimes, switching to a different network can help. OR Ensu... ⇲
 
Video issue

Playback function is unreliable

Fix: Ensure that your device has enough storage space to handle playback. Clear unnecessary files or apps to free up space. OR Try using a dif... ⇲
 
Notifications issue

XMEye Pro gives constant false alarms

Fix: Adjust the sensitivity settings of the motion detection feature in the app. Lowering the sensitivity can help reduce false alarms. OR Che... ⇲

Lag time between notifications and camera access

Fix: Check your internet speed using a speed test app. If the speed is low, consider upgrading your internet plan or optimizing your network setu... ⇲
 
Support issue

No customer support response

Fix: Look for user forums or community support groups online where other users may share solutions to common problems. OR Check the app's FAQ... ⇲

No support or help option in the app

Fix: Look for help resources online, such as user forums or video tutorials that may provide assistance for common issues. OR Check the app's... ⇲
 
Compatibility issue

Incompatible with iPhone and Apple Watch notifications

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > XMEye Pro and toggle on Allow No... ⇲

iOS compatibility issues with landscape orientation

Fix: Check if there is an update available for the app that may fix orientation issues. Update the app through the App Store. OR Try rotating... ⇲
 
Installation issue

Difficult to set up system

Fix: Follow a step-by-step guide or video tutorial available online for setting up the system. This can provide visual assistance and clarity.... ⇲
 
Customization issue

Notifications cannot be customized

Fix: Explore the app settings to see if there are any options for notification preferences. Some apps have limited customization, but it’s worth... ⇲
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 what users are saying
Bad experience
51.3%

Good experience
40.2%

Neutral
8.5%

~ from our NLP analysis of 316 combined software ratings.

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 Private Data XMEye Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics