fix problems on ParkDC Permits [iphone]

—— Run into issues on ParkDC Permits? Get help pending when official support gets back to you!

ParkDC Permits

Info:

company: DDOT

: http://ddot.myparkinginfo.com/cws/contact

Chat with our AI-based ParkDC Permits Support

🛠️ Common ParkDC Permits Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No way to schedule a vehicle

Fix: Currently, the app does not support scheduling vehicles. As a workaround, you can manually select the time for your vehicle each time you ne... ⇲

Only times can be selected, not dates

Fix: If the app only allows time selection, check if there are any updates available for the app that might add this feature. If not, consider us... ⇲

Bugs issue

Vehicle not added to permit

Fix: Ensure that you are following the correct steps to add a vehicle. Go to the 'Add Vehicle' section, input all required details accurately, an... ⇲

Visitor parking permit not available error

Fix: If you encounter this error, verify that you are eligible for a visitor parking permit. Check the app for any specific requirements or restr... ⇲

Overall app functionality is broken

Fix: If the app's overall functionality is compromised, ensure that you have the latest version installed. If issues continue, consider using alt... ⇲

Printing issue

Cannot print active permit

Fix: If you cannot print your active permit, try taking a screenshot of the permit displayed in the app. You can then print the screenshot from y... ⇲

Permit printing function broken

Fix: If the printing function is not working, ensure that your device is connected to a compatible printer. You can also try using a different de... ⇲

Blank PDF generated when printing

Fix: If a blank PDF is generated, check if your app is updated to the latest version. If the issue persists, try clearing the app's cache in your... ⇲

No way to print permits from app

Fix: If the app does not support printing directly, take a screenshot of your permit and print it from your device's photo gallery. Alternatively... ⇲

UI issue

ParkDC Permits not intuitive

Fix: Familiarize yourself with the app by exploring each section. You can also look for online tutorials or user guides that may provide insights... ⇲

Difficult to navigate

Fix: Take some time to explore the app's layout and features. You can also create a list of the most important functions you need to use frequent... ⇲

Buttons not functional

Fix: If buttons are unresponsive, try closing and reopening the app. If the problem continues, restart your device to clear any temporary glitche... ⇲

License plate number not displayed

Fix: If your license plate number is not showing, go to the vehicle settings in the app and ensure that the license plate is correctly entered. I... ⇲

Poorly designed interface

Fix: If the interface is difficult to use, consider providing feedback through the app's feedback feature. In the meantime, familiarize yourself... ⇲

Customization issue

Confusing multi-day selection process

Fix: When selecting multi-day options, ensure you are following the prompts carefully. If the process is unclear, try selecting one day at a time... ⇲

Complicated process for obtaining permits

Fix: To simplify the process, create a checklist of the steps required to obtain a permit. Follow this checklist each time you need to apply for... ⇲

Downloads issue

Requires both host and guest to download app

Fix: If both parties need the app, consider discussing with your guest to ensure they download it before your visit. Alternatively, you can provi... ⇲

Search issue

No match found for valid DC ID

Fix: Double-check the DC ID you are entering for any typos or errors. Ensure that you are using the correct format as specified in the app. If th... ⇲

Registration issue

Registration page issues

Fix: If you are having trouble with the registration page, ensure that all required fields are filled out correctly. If the page does not load, t... ⇲

Email already in use error

Fix: If you receive this error, it may mean that you have previously registered with that email. Try using the 'Forgot Password' feature to reset... ⇲

Login issues

Fix: If you are having trouble logging in, ensure that you are entering the correct credentials. If you have forgotten your password, use the pas... ⇲

No facial recognition for login

Fix: If facial recognition is not available, you can use the traditional login method with your email and password. Make sure to keep your login... ⇲

Landing page only, no login access

Fix: If you are stuck on the landing page, try refreshing the app or clearing the app's cache in your device settings. If the issue persists, uni... ⇲

Freezing issue

ParkDC Permits freezes or crashes

Fix: If the app freezes or crashes, try closing the app completely and reopening it. If the problem persists, check for updates to the app or you... ⇲

Uploads issue

Inability to upload screenshots for support

Fix: If you cannot upload screenshots, consider using an alternative method to report issues, such as writing a detailed description of the probl... ⇲

Network issue

ParkDC Permits does not connect to residence address

Fix: If the app fails to connect to your residence address, check your location settings to ensure that the app has permission to access your loc... ⇲