fix problems on Carsharing F2M [iphone]

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—— Run into issues on Carsharing F2M? Get help pending when official support gets back to you!

Carsharing F2M
Info:
company: FREE2MOVE SAS
: https://www.free2move.com/en-US/support
Chat with our AI-based Carsharing F2M Support
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Slow issue
slow app performance

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer models) to view open apps. Swipe up on the Carsha... ⇲
 
Bugs issue
difficulties in booking cars

Fix: 1. Check Location Services: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲
cars often have maintenance issues

Fix: 1. Inspect the Vehicle: Before starting your trip, inspect the car for any visible issues. Take photos of any damage or maintenance problems... ⇲
poor vehicle cleanliness

Fix: 1. Inspect Before Use: Always inspect the vehicle before use. If it is not clean, take photos and report it through the app immediately. 2.... ⇲
locked cars during active reservations

Fix: 1. Confirm Reservation: Double-check your reservation details in the app to ensure it is active and valid. 2. Restart the App: Close and re... ⇲
 
Support issue
poor customer service

Fix: 1. Use In-App Support: Look for a help or support section within the app. Many apps have a chat feature or FAQ section that can provide imme... ⇲
inability to report issues with cars

Fix: 1. Use In-App Reporting: Look for a 'Report Issue' feature within the app. If it’s not visible, check the help or support section for guidan... ⇲
lack of support during emergencies

Fix: 1. Familiarize with Emergency Features: Check the app for any emergency features or contacts that may be available for urgent situations. 2... ⇲
 
Notifications issue
inconsistent trip ending notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Carsharing F2M and ensure that notifications are enabled. This will help yo... ⇲
 
Privacy issue
lack of vehicle documentation

Fix: 1. Check the App: Look for a section in the app that provides vehicle documentation or details. If not available, take photos of the vehicle... ⇲
 
Settings issue
confusing terms and conditions

Fix: 1. Read Thoroughly: Take the time to read through the terms and conditions carefully. Highlight or note down any sections that are unclear.... ⇲
 
Payments issue
overcharging issues

Fix: 1. Review Trip Charges: After each trip, review the charges in the app to ensure they match your expectations. Take screenshots for your rec... ⇲
no automatic payment resolution

Fix: 1. Check Payment Settings: Go to the app's payment settings and ensure your payment method is correctly set up and valid. 2. Manually Revie... ⇲
inaccurate trip duration charges

Fix: 1. Review Trip Details: After your trip, review the trip duration and charges in the app. Take screenshots for your records. 2. Report Disc... ⇲
 
Network issue
Bluetooth connectivity problems

Fix: 1. Check Bluetooth Settings: Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. Make sure the car's Bluetooth is a... ⇲
 
Loading issue
app does not refresh quickly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
 
Account issue
difficulties in verifying accounts

Fix: 1. Check Email and Phone Number: Ensure that the email and phone number you provided during registration are correct and accessible for veri... ⇲
 
UI issue
poor app design and user experience

Fix: 1. Explore App Features: Take time to explore all features of the app. Sometimes, familiarizing yourself with the layout can improve your ex... ⇲
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 what users are saying
Good experience
87.0%

Bad experience
10.2%

Neutral
2.8%

~ from our NLP analysis of 3,201 combined software ratings.

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 Private Data Carsharing F2M collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics