fix problems on Bicimad [iphone]

—— Run into issues on Bicimad? Get help pending when official support gets back to you!

bicimad

Info:

company: EMT Madrid

: http://www.emtmadrid.es

Chat with our AI-based bicimad Support

🛠️ Common bicimad Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

bicimad does not send SMS for registration

Fix: Check your phone's settings to ensure that SMS messages are not being blocked. Go to Settings > Messages and ensure that 'Filter Unknown Sen... ⇲

Unable to log in

Fix: Ensure that you are entering the correct username and password. Check for any typos or case sensitivity. If you have forgotten your password... ⇲

Freezing issue

bicimad freezes during account creation

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Bicimad app off the scr... ⇲

UI issue

Kiosk interface poorly designed

Fix: Familiarize yourself with the kiosk interface by reading any available instructions or guides on the screen. Take your time to explore the o... ⇲

bicimad navigation is painful

Fix: Take some time to explore the app's layout and familiarize yourself with its features. Look for a help or tutorial section within the app th... ⇲

bicimad is not user-friendly

Fix: Take time to explore the app and familiarize yourself with its layout. Look for any tutorials or guides that may help you understand how to... ⇲

Compatibility issue

bicimad only available in Spanish

Fix: Check if there is an option in the app settings to change the language. Look for a 'Language' or 'Idioma' option in the settings menu. OR... ⇲

Bugs issue

Error-prone and full of bugs

Fix: Make sure you are using the latest version of the app. Go to the App Store, search for Bicimad, and check for updates. If an update is avail... ⇲

bicimad does not work after multiple attempts

Fix: Restart your iPhone to refresh the system and clear any temporary issues that may be affecting the app's performance. OR Check for any av... ⇲

Payments issue

Cannot purchase day pass

Fix: Ensure that your payment method is correctly set up in the app. Go to the payment settings and verify that your credit card information is a... ⇲

Credit card declined at kiosks

Fix: Check that your credit card is valid and has sufficient funds. Contact your bank to ensure there are no restrictions on your card for intern... ⇲

Messages issue

No confirmation text sent

Fix: Verify that your phone number is entered correctly in the app. Go to your account settings and check the phone number listed for any errors.... ⇲

bicimad fails to send verification email

Fix: Check your email settings to ensure that emails from the app are not being filtered into spam or junk folders. Add the app's email address t... ⇲

Account issue

bicimad does not allow account activation

Fix: Ensure that you have completed all required fields during the registration process. Double-check for any missing information that may preven... ⇲

Cannot unlock bikes

Fix: Ensure that you have an active account and that you are logged in. Check if there are any notifications in the app regarding bike availabili... ⇲

Network issue

Inability to access bikes with data-only plans

Fix: If you are on a data-only plan, ensure that your device has a stable internet connection. Try switching to Wi-Fi if available to see if that... ⇲

Glitches issue

Registration process is glitchy

Fix: Try registering using a different device or browser if possible. Sometimes, switching devices can resolve glitches that occur on a specific... ⇲

Support issue

No customer support available

Fix: Look for any FAQs or help sections within the app that may provide answers to common issues. Many apps have self-help resources that can ass... ⇲

Customization issue

bicimad lacks essential features

Fix: Make a list of the features you find essential and check if there are any workarounds or alternative methods to achieve those tasks within t... ⇲

Performance issue

bicimad performance is unreliable

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

62.7%

Bad experience

33.7%

Neutral

3.6%

~ from our NLP analysis of 386 combined software ratings.

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Private Data bicimad collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics