fix problems on 豆瓣 [iphone]

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—— Run into issues on 豆瓣? Get help pending when official support gets back to you!

豆瓣
Info:
company: Beijing Douwang Technology Company Limited
: http://www.douban.com/doubanapp/
Chat with our AI-based 豆瓣 Support
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Bugs issue

Keyboard exits automatically during input

Fix: 1. Restart Your iPhone: Sometimes, a simple restart can resolve temporary glitches. Hold down the power button and slide to power off, then... ⇲
 
Privacy issue

Forced access to personal data

Fix: 1. Review App Permissions: Go to Settings > Privacy & Security. Check the permissions granted to Douban and disable any that you feel are un... ⇲

Censorship of content

Fix: 1. Use Alternative Platforms: If you find Douban's censorship too restrictive, consider exploring other platforms that allow for more open d... ⇲
 
Account issue

Account suspension without explanation

Fix: 1. Check Email Notifications: Look for any emails from Douban regarding your account status. Sometimes, they may provide reasons for suspens... ⇲
 
Ads issue

Ads are annoying and unreliable

Fix: 1. Use Ad Blockers: Consider using a reputable ad blocker app that can help reduce the number of ads you see while using Douban. Check the A... ⇲
 
Support issue

Poor handling of negative comments

Fix: 1. Report Inappropriate Comments: If you encounter negative comments that violate community guidelines, use the report feature to flag them... ⇲
 
Gameplay issue

Lack of video game review section

Fix: 1. Use Search Function: Utilize the search feature within Douban to find video game reviews or discussions, even if they are not in a dedica... ⇲
 
Customization issue

Meaningless recommendations on home page

Fix: 1. Adjust Preferences: Go to your profile settings and adjust your content preferences to help the algorithm better understand your interest... ⇲

Limited tagging options on mobile app

Fix: 1. Use Descriptive Text: Instead of relying solely on tags, use descriptive text in your posts to convey the necessary information. 2. Sugge... ⇲
 
Network issue

Server issues causing connection problems

Fix: 1. Check Internet Connection: Ensure that your Wi-Fi or mobile data connection is stable. Try switching between Wi-Fi and mobile data to see... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.6%

Bad experience
8.3%

Neutral
2.1%

~ from our NLP analysis of 19,916 combined software ratings.

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她说 | 认真交朋友

 Private Data 豆瓣 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 12豆米: $1.99 豆瓣 App 充值：12豆米
  2. 6豆米: $0.99 豆瓣 App 充值：6豆米
  3. 30豆米: $3.99 豆瓣 App 充值：30豆米
  4. 128豆米: $19.99 豆瓣 App 充值：128豆米
  5. 25豆米: $3.99 豆瓣 App 充值：25豆米
  6. 18豆米: $2.99 豆瓣 App 充值：18豆米
  7. 68豆米: $9.99 豆瓣 App 充值：68豆米
  8. 108豆米: $14.99 豆瓣 App 充值：108豆米
  9. 40豆米: $5.99 豆瓣 App 充值：40豆米
  10. 60豆米: $8.99 豆瓣 App 充值：60豆米