fix problems on Hily Dating App [iphone]

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—— Run into issues on Hily Dating App? Get help pending when official support gets back to you!

Hily Dating App: Meet. Date.
Info:
company: Hily Corp.
: https://hily.com/support
: hily.com
Chat with our AI-based Hily Dating App Support
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Settings issue

Search parameters reset to default

Fix: After setting your search parameters, make sure to save them before exiting the settings. Look for a 'Save' button or similar option to ensu... ⇲

Ineffective filter settings

Fix: Review and adjust your filter settings to ensure they align with your preferences. Sometimes, broadening the filters can yield better result... ⇲

Hot matches filter is ineffective

Fix: Try resetting the filter settings and then reapplying the hot matches filter. This can sometimes refresh the results. OR Engage with the... ⇲
 
Network issue

Low response rate from matches

Fix: Enhance your profile by adding more photos and a detailed bio. A well-rounded profile can attract more responses. Consider using high-qualit... ⇲
 
Bugs issue

Blocked users still appear in swipe feed

Fix: Double-check the block list in your settings to ensure the user is indeed blocked. If they are, try unblocking and then blocking them again... ⇲

Poor matching algorithm

Fix: Engage more with the app by liking profiles and sending messages. The algorithm may improve its suggestions based on your interactions. OR... ⇲

Inconsistent profile visibility

Fix: Ensure your profile is complete and engaging. A well-rounded profile is more likely to be shown to others. OR Check your privacy settings... ⇲
 
UI issue

Complex user interface

Fix: Familiarize yourself with the app by exploring each section. Take time to navigate through the menus and settings to understand where everyt... ⇲
 
Ads issue

Frequent prompts for premium features

Fix: Check if there are any settings in the app that allow you to limit notifications or prompts for premium features. This can reduce interrupti... ⇲

Frequent ads interrupting user experience

Fix: Check if there is an option to limit ads in the app settings. Some apps allow users to reduce ad frequency. OR Consider upgrading to a pr... ⇲
 
Security issue

Limited safety features

Fix: Review the safety settings in the app and ensure you are utilizing all available options, such as profile verification and reporting feature... ⇲

Fake accounts and bots prevalent

Fix: Be vigilant and report any suspicious accounts you encounter. Use the reporting feature in the app to help improve the community. OR Limi... ⇲

Fake profiles created to drive subscriptions

Fix: Be cautious and report any profiles that seem suspicious or fake. Use the reporting feature to help improve the app's integrity. OR Engag... ⇲

Lack of blocking effectiveness

Fix: After blocking a user, try refreshing the app or logging out and back in to ensure the block takes effect. OR If blocked users still appe... ⇲
 
Privacy issue

Active status cannot be turned off

Fix: Check the app settings for any privacy options that may allow you to hide your active status. If unavailable, consider providing feedback th... ⇲

International profile visibility without user consent

Fix: Review your profile settings to see if there is an option to limit visibility to your local area. Adjust these settings accordingly. OR I... ⇲
 
Payments issue

Paywall for distance preferences

Fix: Explore the free features of the app to see if there are alternative ways to adjust your distance preferences without paying. OR Consider... ⇲

High subscription costs

Fix: Evaluate the features you use most and consider whether a lower-tier subscription might meet your needs without the full cost. OR Look fo... ⇲
 
Messages issue

Messaging system lacks effectiveness

Fix: Try sending more personalized messages that reference something specific from the other person's profile to increase engagement. OR If me... ⇲
 
Gameplay issue

Limited likes per day

Fix: Be strategic with your likes. Focus on profiles that genuinely interest you rather than liking every profile you see. OR Consider using t... ⇲
 
Account issue

Inability to see who liked your profile

Fix: Check if there are any settings that allow you to view likes. If not, consider upgrading to a premium account if it offers this feature. O... ⇲

Account bans without explanation

Fix: Review the app's community guidelines to ensure you are not inadvertently violating any rules. Adjust your behavior accordingly. OR If yo... ⇲

Disabled accounts without warning

Fix: Review the app's community guidelines to ensure compliance. Adjust your usage if necessary to avoid future issues. OR If your account is... ⇲
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 what users are saying
Good experience
79.3%

Bad experience
13.7%

Neutral
6.9%

~ from our NLP analysis of 227,120 combined software ratings.

 Switch to these Alternatives:
Flirtini - Match, Chat, Meet
Oops: One Night Stand
BBW Dating & Hookup App: Bustr
Dating, Meet Curvy - WooPlus
Cougar Dating App - CougarD
Adult Flirt Hookup App - Xdate
Kinkoo: Kinky, Fet BDSM Dating
Cougar: Dating Mature Women
Renz - Make New Friends
ASHLEY MADISON: Life Is Short.

 Private Data Hily Dating App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Hily Premium. 7 days FREE: $14.99 Unlock all Premium features
  2. Profile boost: $9.99 Get 5x more attention
  3. Hily Premium. 3 days FREE: $14.99 Unlock all Premium features
  4. 1-week Hily Premium: $14.99 1-week Hily Premium
  5. Profile boost: $5.99 Get x5 more attention
  6. 1 week Premium+ : $24.99 1 week Premium+ subscription
  7. 1 unblur: $4.99 Disclose incoming like or visitor
  8. Hily Elixir. 7 days FREE: $19.99 Unlock all Elixir features
  9. Profile Boost: $9.99 Get x5 more attention
  10. Hily Premium: $9.99 Unlock Premium features