fix problems on Colonial Williamsburg Explorer [iphone]

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—— Run into issues on Colonial Williamsburg Explorer? Get help pending when official support gets back to you!

Colonial Williamsburg Explorer
Info:
company: The Colonial Williamsburg Foundation
: http://www.colonialwilliamsburg.com
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Updates issue

Event times are not updated

Fix: 1. Refresh the event list: Look for a refresh button or pull down on the event list to refresh the data. This may update the event times. 2.... ⇲

Outdated prices

Fix: 1. Refresh the app: Pull down to refresh the content in the app, which may update the prices. 2. Check for updates: Ensure the app is update... ⇲

No updates in years

Fix: 1. Check for updates: Regularly check the App Store for any updates to the Colonial Williamsburg Explorer app. 2. Provide feedback: Use any... ⇲
 
Account issue

Cannot link annual pass tickets

Fix: 1. Check your account: Ensure that you are logged into the correct account associated with your annual pass. Go to Settings within the app a... ⇲

Unable to make reservations

Fix: 1. Check reservation requirements: Ensure you meet all requirements for making reservations, such as having an active account or valid ticke... ⇲
 
UI issue

Broken event view

Fix: 1. Refresh the event view: Pull down on the event list to refresh it. This may resolve any temporary glitches in the display. 2. Update the... ⇲

Same color icons for different types

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may include improved icon differentiation. 2. Provide feed... ⇲

Difficult to navigate

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutorial section... ⇲

Poor user interface

Fix: 1. Familiarize with the layout: Spend time exploring the app to understand its layout and features. Look for a help or tutorial section if a... ⇲
 
Bugs issue

No dining information

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as dining information may be included in updates. 2. Visit the websit... ⇲

Links open in browser instead of app

Fix: 1. Check app settings: Look for any settings within the app that may allow you to change how links are opened. Some apps have options to ope... ⇲

Ticket ordering generates errors

Fix: 1. Check payment information: Ensure that your payment information is correct and up to date in the app settings. 2. Restart the app: Close... ⇲
 
Login issue

Login issues

Fix: 1. Reset password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password and try logging in again.... ⇲
 
Content issue

Colonial Williamsburg Explorer lacks content

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may include additional content. 2. Explore all sections: S... ⇲
 
Network issue

Server errors

Fix: 1. Check server status: Visit the Colonial Williamsburg website or social media pages to see if there are any announcements regarding server... ⇲
 
Compatibility issue

Colonial Williamsburg Explorer not compatible with newer devices

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may improve compatibility with newer devices. 2. Reinstall... ⇲
 
Loading issue

Colonial Williamsburg Explorer does not load

Fix: 1. Restart your device: Sometimes, simply restarting your iPhone can resolve loading issues with apps. 2. Check internet connection: Ensure... ⇲
 
Customization issue

Limited functionality

Fix: 1. Explore all features: Spend time exploring the app to ensure you are aware of all available features. Look for any help or tutorial secti... ⇲
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 what users are saying
Bad experience
62.8%

Good experience
26.4%

Neutral
10.7%

~ from our NLP analysis of 121 combined software ratings.

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 Private Data Colonial Williamsburg Explorer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics