fix problems on Busch Gardens [iphone]

—— Run into issues on Busch Gardens? Get help pending when official support gets back to you!

Busch Gardens

Info:

company: SeaWorld Parks & Entertainment Inc.

: https://buschgardens.com/tampa/contact-us/

: buschgardens.com

Chat with our AI-based Busch Gardens Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Inaccurate wait times

Fix: Check for updates to the app in the App Store. Developers often release updates to fix bugs and improve accuracy. To do this, open the App S... »»

Random wait time updates

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, find Busch Gardens, and set it to... »»

Account issue

Difficulties in activating guest passes

Fix: Make sure you are logged into the app with the correct account that has the guest passes associated with it. Go to the account settings in t... »»

Cannot access annual passes easily

Fix: Check if your annual pass is linked to your account. Go to the account settings and look for a section on passes. If it’s not linked, you ma... »»

Inability to manage memberships in the app

Fix: Check if your membership is linked to your account. Go to account settings and look for a section on memberships. If it’s not linked, you ma... »»

No option to add new passes easily

Fix: Go to the account settings in the app and look for an option to add passes. If it’s not available, you may need to enter the pass number man... »»

Bugs issue

Old tickets not removed

Fix: Manually remove old tickets from your account. Go to the ticket section in the app, select the old tickets, and look for an option to delete... »»

Customization issue

Limited ability to plan future visits

Fix: Use the calendar feature in the app, if available, to mark potential visit dates. If the app lacks this feature, consider using a separate c... »»

Updates issue

Lack of real-time updates for ride closures

Fix: Enable notifications for the app to receive alerts about ride closures. Go to Settings > Notifications, find Busch Gardens, and ensure notif... »»

Limited information on ride conditions

Fix: Check the Busch Gardens website for detailed ride information, as it may provide more comprehensive updates than the app. OR Follow Busch... »»

Inconsistent ride listings

Fix: Refresh the app by closing it completely and reopening it. This can help load the most current ride listings. OR If inconsistencies persi... »»

Loading issue

Mobile food orders are often late

Fix: Place your food order well in advance of when you plan to eat. This can help ensure that your order is ready when you arrive at the designat... »»

UI issue

No restroom locations on the map

Fix: Look for a general park map on the Busch Gardens website or at the entrance of the park. These maps typically indicate restroom locations.... »»

Poor image quality of the map

Fix: Try zooming in and out on the map to see if the quality improves. Sometimes, the app may render a clearer image at different zoom levels.... »»

Difficult navigation due to closed paths not shown

Fix: Use the park's physical map available at the entrance to navigate around closed paths. Staff can also provide guidance on the best routes.... »»

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a help or tutorial section that may provide guidance on... »»

Frequent redirects to external website for purchases

Fix: Check if there are any settings in the app that allow you to make purchases directly. Sometimes, there may be an option to enable in-app pur... »»

External login required for pass access

Fix: Ensure you are using the correct login credentials associated with your pass. If you have forgotten your password, use the 'Forgot Password'... »»

Crashes issue

App crashes or freezes

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates and install if a... »»

Gameplay issue

Lack of seasonal features or mini-games

Fix: Check the Busch Gardens website or social media for any seasonal events or features that may not be included in the app. OR Engage with t... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.2%

Neutral

1.0%

Bad experience

0.8%

~ from our NLP analysis of 42,166 combined software ratings.

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Private Data Busch Gardens collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Location
- Search History
- Identifiers
- Diagnostics